Retail stories - Page 18

ReliaQuest's new report reveals a surge in fake CAPTCHA pages used for malware distribution, with incidents nearly doubling from September to December 2024.

Quid and Vantage Discovery have teamed up to revolutionise retail intelligence by merging site search data with social trends, enhancing shopper insights.

By 2025, key trends in customer data and AI are set to transform marketing and advertising, enhancing experiences while shifting strategies towards first-party data.

The global cloud contact centre market is set to soar to USD $26,846.9 million by 2024, driven by increasing demand for scalable customer engagement solutions.

Ingram Micro has unveiled a multi-year agreement with Amazon Web Services, enhancing technology and services for global channel partners via Xvantage.

Ben Zyl forecasts Australia's payments landscape in 2025, highlighting surcharging changes and the rise of modern systems like PayTo and self-serve payments.

XChain has launched its transaction monitoring services for Virtual Asset Service Providers in the UAE, enhancing compliance and risk management in the sector.

Sinch predicts a transformation in digital customer communications by 2025, emphasising AI's role alongside human agents in enhancing engagement.

Research reveals that nearly a third of Australian consumers now prefer AI chatbots for holiday shopping, embracing the tech across all age groups.

A new study reveals that nearly a third of Australian shoppers are embracing AI chatbots for holiday shopping, marking a shift in consumer behaviour.

Sinch forecasts significant advancements in digital customer communications by 2025, with 80% of enterprises expected to utilise conversational AI.

Tradebyte forecasts a dynamic future for eCommerce in 2025, highlighting challenges from potential U.S. protectionism and the need for European brands to adapt.

Australian eCommerce is projected to reach AUD $90 billion by 2029, as retailers shift to smaller, frequent orders to meet rising customer expectations.

Seagate has unveiled a new range of gaming hard drives and SSDs, set to enhance the gaming experience this Christmas for gamers across Australia and New Zealand.

HP has announced its new Elite t660 Thin Client, claiming to be the world's most secure desktop thin client, available from March 2025.

Insta360 has unveiled its first video bar, Insta360 Connect, promising a revolution in hybrid meetings with AI-powered features and superior audio.

Google Cloud launches Google Agentspace, an AI tool designed to enhance productivity in enterprises by enabling seamless access to information and automation.

ShipStation has deepened its partnership with Adobe Commerce to enhance global shipping options, streamlining order fulfilment for retailers.

Experts predict a major shift in marketing and advertising strategies by 2025, driven by customer data and AI advancements, transforming customer experiences.

As the festive season approaches, shoppers must be vigilant against clever scams as cybercriminals target eager buyers with deceptive tactics.