ECM provider Open Text has been brought in to significantly improve the council's electronic access to records.
Despite efforts to polish its image at the Planet 2010 expo, the telecommunications industry continues to grapple with a tarnished public perception.
How are councils using technology, and connecting their citizens? Louis van Wyk takes a look at the local government sector.
Adam Palmer has been named Norton Lead Cybersecurity Advisor who brings with him over ten years of experience in private industry and government service.
Manawatu's contact centre professionals shine at annual awards, overcoming a tough year with resilience and triumph.
Yellow has shifted its 018 directory assistance service from Palmerston North to Manila, driven by declining call volumes and cost efficiencies.
Telecom is trialling new technology to turbo-charge broadband speeds, but it could be a while before users can take advantage of it.
Recession forces NZ Help Desks and ITSM and 13th Annual Contact Centre conferences to be scaled back to one day.
BlackBerry faces stiff competition in NZ as industry leaders and business users explore alternatives like iPhone and Nokia for work.
Space Ace, the iconic sequel to Dragon's Lair, launches on iPhone, bringing sci-fi adventure and dazzling animations to your fingertips.
Unified Communications' promise versus practice: While most customer service centres use UC, the shift to advanced applications remains limited.
CallPlus is considering rolling out a brand new WiMax network in New Zealand, offering an alternative to existing infrastructure.
The Palm Treo Pro, priced at USD $999 and sold by Telecom, offers business executives email, wi-fi, GPS, and Office file editing on Windows Mobile 6.1.
Moto Chaser is an all-out pedal to the metal motorcycle race in the palm of your hand! With turns, jumps, and evil bikers lurking just around the bend.
Operating systems stole the show at GSMA Mobile World Congress in Barcelona, with Microsoft, Google, and Palm revealing game-changing software updates.
Oracle unveils BI software for iPhones, challenging the norm and aiming to revolutionize mobile business intelligence where others stumbled.
With a global staff of more than 100,000 and a world-class R&D design team, the turnover for 2007 was US$6.9 billion.
Compass Communications partners with Nokia Siemens Networks and Agile Integration to unbundle exchanges in New Zealand.
TelstraClear's new GBP £20 million broadband network reaches 220,000 homes and businesses in its largest unbundling programme, doubling its fibre coverage.
Palm unveils the Pixi, a budget-friendly follow-up to the PRE, boasting webOS, a touchscreen, and Palm Synergy, aiming to enchant the cost-conscious.
