Outsourcing stories
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Mphasis lifts Q3 revenue as AI deals top USD $428m
2 days ago
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outsourcing
Mphasis Q3 revenue rises on AI-led projects as it secures new deals worth USD $428m, boosting growth despite flat sequential profit.
Atos secures first dual Scopism SIAM Assured status
2 days ago
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outsourcing
Atos becomes the first organisation worldwide to achieve dual Scopism SIAM Assured status for both service provision and consultancy.
Legacy PKI leaves APAC exposed to outages, breaches
4 days ago
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outsourcing
Legacy PKI and manual certificate management leave APAC firms exposed to outages, cyber risks and compliance failures, CyberArk warns.
Assured Data Protection expands Tony Giannini’s remit
4 days ago
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outsourcing
Assured Data Protection widens Tony Giannini’s role to unite global innovation with Americas channel strategy for MSP-focused growth.
HCLTech to run AI-led IT services for Team Global Express
4 days ago
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HCLTech wins Team Global Express deal to run consolidated IT and deploy AI-led automation across logistics operations in ANZ.
Tech Mahindra’s multilingual AI honoured by WEF MINDS
4 days ago
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outsourcing
Tech Mahindra’s sovereign multilingual AI, handling millions of queries in Hindi, Bahasa and regional dialects, is honoured by WEF’s MINDS.
Rimini Street touts Agentic AI ERP as upgrades stall
5 days ago
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Rimini Street pitches Agentic AI ERP and Smart Path savings as CIOs delay costly Oracle and SAP upgrades amid rising budget pressure.
IBRS highlights Interactive’s sovereign-first cloud focus
5 days ago
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IBRS spotlights Interactive’s sovereign-first cloud strategy and hybrid services as Australian organisations rethink data residency and compliance.
Jack Rankin MP sees AI reshape customer service jobs
5 days ago
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Jack Rankin hails ArvatoConnect’s AI push in Datchet as a way to reshape customer service while keeping skilled jobs rooted in the UK.
Forrester tips cloud & generative AI to fuel IT boom
5 days ago
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outsourcing
Global IT services spending will rise 4.8% annually to 2029 as cloud infrastructure and generative AI reshape enterprise technology demand.
Lancom gains AoG status for New Zealand government IT
6 days ago
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outsourcing
Lancom wins listing on New Zealand’s All-of-Government IT Marketplace, opening a streamlined route to tap a projected $13 billion spend.
Coding jobs squeezed as AI reshapes developer roles
6 days ago
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AI is shrinking routine coding vacancies but boosting demand for developers who can design systems, integrate tools and think strategically.
Kick ICT names Steven Brown as new Chief Executive Officer
6 days ago
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outsourcing
Kick ICT has appointed Steven Brown as chief executive, succeeding retiring founder Tom O’Hara as the group targets its next growth phase.
Leighton launches dedicated AWS practice in the UK
6 days ago
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outsourcing
Leighton unveils a dedicated UK AWS cloud practice to meet rising demand for digital transformation and legacy modernisation projects.
MSSPs key to securing India’s fast-growing SMB sector
6 days ago
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India’s booming SMBs face rising cyber threats, driving rapid adoption of managed IT and security services to safeguard growth.
Regulatory delays hinder UK tech & AI project delivery
Last week
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Regulatory delays are stalling UK tech and AI projects, with a third of IT providers hit on almost every job, new research reveals.
Rimini Street honoured for agentic AI & client success
Last week
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outsourcing
Rimini Street secures multiple awards for agentic AI, customer service and leadership, as Hitachi Vantara client also earns industry honour.
UK CFOs put AI at heart of strategy & productivity push
Last week
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outsourcing
UK CFOs are ramping up AI investment and taking charge of digital strategy, betting on productivity gains if tools fit existing finance workflows.
Boroondara adopts Datacom Datascape for council revamp
Last week
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outsourcing
Boroondara selects Datacom Datascape to overhaul property, rates and permits systems, aiming for streamlined services and future AI automation.
Forrester warns on 2026 tech budgets amid AI shifts
Last week
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outsourcing
Forrester flags cooler optimism for 2026 tech budgets as leaders juggle AI-driven investment plans with rising geopolitical and cyber risks.