Opinion stories - Page 5

The role of the Chief Product Officer is crucial in ensuring that a product meets and exceeds customer expectations in a rapidly evolving business landscape.

Data-driven businesses have a higher chance of success in transformative projects, but it takes more than just data to guarantee success.

Amid rising customer expectations, AI-powered chatbots are revolutionising the service landscape, promising 24/7 support and operational efficiency.

AI technology is streamlining human interactions rather than replacing them in contact centres, as customers still rely on human interaction.

Australian businesses risk being left behind in the digital economy if they fail to harness the benefits of data, warns a new report.

Artificial intelligence and advanced analytics can be confusing. Here's a breakdown before diving into the future.

Social media platforms are increasingly at risk of cyber threats, with six breaches in 2018 exposing over 56% of compromised records globally.

Australia's technology spending is predicted to grow to $63 billion in 2018 and $65 billion in 2019, driven by emerging technologies such as AI and IoT.

IT modernisation is crucial for businesses to stay efficient and productive in the ever-evolving digital age, requiring new solutions and a new mindset.

Australian businesses, including big banks, are facing a trust problem as a Royal Commission reveals dubious practices.

Australia’s Digital Council must tackle inefficiencies and high-risk failures in government IT projects by leveraging AI to achieve meaningful transformation.

AI is transforming content production, offering media companies insights to optimise and personalise their offerings, boosting profitability and engagement.

Cybersecurity expert warns of a 'cyber winter' with a surge in destructive attacks, urging digital 'panic rooms'.

Lack of qualified STEM teachers in Australian schools is hindering students' access to quality education in science and maths.

Convenience culture thrives yet poses risks to joy, work ethics and tips scales from experience to expedience.

Colocation and cloud services can work together to provide businesses with a strategic advantage and improved agility.

Cyber security is no longer just an IT issue. Businesses must prioritize it to protect against financial and reputational damage.

The NSW government launches new cyber security strategy to boost public sector capability and combat cyber threats.

Digital transformation is adding $45 billion to Australia's GDP by 2021, but businesses must embrace innovation to succeed in the changing landscape.

Opinions on the technical challenges of expanding edge networks and data centers emerged, questioning the nature and growth of the edge.