Online shopping stories - Page 4
Wesfarmers partners Google Cloud to expand AI in retail
Fri, 13th Feb 2026
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digital transformation
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cx
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martech
Wesfarmers has struck a multi-year deal with Google Cloud to deploy agentic AI across Kmart, Officeworks, Priceline and OnePass stores.
Retailers cut Valentine's discounts as browsing rises
Thu, 12th Feb 2026
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martech
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commerce systems
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personalisation
Online Valentine's discounts shrink as shoppers browse earlier, research more and spread spending beyond traditional romantic gifts.
Experts warn of rising Valentine's Day cyber scams
Thu, 12th Feb 2026
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mfa
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phishing
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physical security
Cyber experts warn Valentine's Day brings a surge in romance and shopping scams, urging users to be wary of links, apps and payment requests.
30Acres set to rebuild Zulu & Zephyr's global Shopify site
Thu, 12th Feb 2026
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digital transformation
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cx
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martech
Creative agency 30Acres will rebuild Zulu & Zephyr's global eCommerce platform on Shopify 2.0, with a new site launching in Q2 2026.
Global eCommerce giants squeeze Australia's marketplaces
Thu, 12th Feb 2026
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digital entertainment
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supply chain
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google
Amazon, Temu and Shein tighten their grip on Australian eCommerce as local marketplaces retreat and shoppers chase speed and social.
Visa survey shows trust gap on AI at online checkout
Wed, 11th Feb 2026
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data protection
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fintech
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cx
Visa survey finds most Asia Pacific shoppers use AI to browse, but many still distrust it with payment details at online checkout.
Sortd surges with AUD $8m holiday sales & 96% user lift
Mon, 9th Feb 2026
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cx
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martech
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personalisation
Wishlist app Sortd rides holiday boom with AUD $8m in sales, 96% user growth and revenue up more than 600% across peak Q4 trading.
Criteo unveils data-driven AI commerce recommendation
Fri, 6th Feb 2026
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martech
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commerce systems
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personalisation
Criteo launches an AI-powered commerce service that plugs into shopping assistants, promising more relevant product picks from real purchase data.
Digital gift cards reshape Lunar New Year in Australia
Fri, 6th Feb 2026
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digital transformation
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crypto
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fintech
Cost-of-living pressures are pushing Australians to swap traditional red envelopes for digital gift cards this Lunar New Year.
Amazon threat pushes Australian retailers to speed up
Wed, 4th Feb 2026
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digital transformation
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cx
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martech
Amazon, Temu and Shein are forcing Australian retailers to speed up delivery, fix fulfilment bottlenecks and rethink toughened returns.
How address validation transforms Shopify deliveries
Wed, 4th Feb 2026
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cx
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martech
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commerce systems
Address validation on Shopify cuts failed deliveries, trims shipping costs and boosts loyalty by ensuring accurate, standardised customer data.
Security & value drive Australians' digital shopping
Wed, 28th Jan 2026
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data protection
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digital transformation
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cx
Australians want high-tech retail but demand tighter data security and better value as apps, AR and digital tools reshape everyday shopping.
AI drives product discovery but reviews still seal buys
Sat, 24th Jan 2026
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cx
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martech
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commerce systems
Shoppers turn to AI to find products, but 92% still demand reviews and real customer photos before finally clicking to buy.
Verde Digital hires Chloe Steele as new SEO Manager
Thu, 22nd Jan 2026
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martech
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e-commerce
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marketing
Verde Digital has hired former PrettyLittleThing specialist Chloe Steele as SEO Manager to bolster fashion and eCommerce search expertise.
UK online shopping scams soar 416% amid ad fraud surge
Wed, 21st Jan 2026
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mdm
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phishing
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advanced persistent threat protection
Online shopping scams in the UK jumped 416% in late 2025 as malvertising, social media fake shops and deepfake frauds surged, Gen warns.
Rakuten drops Honey extension amid affiliate fraud row
Wed, 21st Jan 2026
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martech
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payment technologies
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e-commerce
PayPal-owned Honey is dropped by Rakuten's ad network, cutting it off from 2,000 merchants amid claims of affiliate fraud and link theft.
SALESmanago boosts WhatsApp & AI-led eCommerce tools
Wed, 21st Jan 2026
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uc
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data analytics
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digital transformation
SALESmanago upgrades its eCommerce platform with richer WhatsApp journeys and AI-led recommendations, targeting smarter real-time engagement.
LVLY shortlisted for three Inside Retail awards 2026
Fri, 16th Jan 2026
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cx
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martech
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supply chain
Australian online florist LVLY is shortlisted in three customer service and online retail categories at the 2026 Inside Retail awards.
Microsoft tops global phishing brand rankings again
Fri, 16th Jan 2026
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gaming
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mfa
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cloud security
Microsoft again tops global phishing brand list as attackers increasingly mimic big tech services to steal cloud and consumer credentials.
Akeneo unveils AI‑driven Winter Release for agentic commerce
Thu, 15th Jan 2026
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digital transformation
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cx
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martech
Akeneo launches an AI‑driven Winter Release to power “agentic commerce”, speeding product data from enrichment to activation for AI buyers.