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Australian Stories

Black Friday sales hit record AUD $6.8 billion amid online buzz
Customer Experience

Black Friday sales hit record AUD $6.8 billion amid online buzz

Australian shoppers are set to spend a record AUD $6.8 billion during Black Friday to Cyber Monday, with social media buzz driving soaring online engagement.

By Melania Watson • 4 min read • Thu, 20th Nov 2025
AliExpress partners with Homart to launch wellness store in Australia
Online shopping

AliExpress partners with Homart to launch wellness store in Australia

AliExpress partners with Homart to launch an online wellness store in Australia, offering vitamins, skincare, and lifestyle products with plans to expand to 200 SKUs.

By Melania Watson • 2 min read • Thu, 20th Nov 2025
BNPL popularity surges as young Australians demand flexible payments
Crypto

BNPL popularity surges as young Australians demand flexible payments

One in three Australian online shoppers use BNPL services, with Gen Z and Millennials driving a rise in demand for flexible payments like PayPal Pay in 4.

By Melania Watson • 3 min read • Wed, 19th Nov 2025
Australian seniors overspend on unused home internet features
Unified Communications

Australian seniors overspend on unused home internet features

Many Australian seniors pay for home internet plans with speeds and data beyond their needs, increasing costs despite prioritising affordability.

By Melania Watson • 3 min read • Wed, 19th Nov 2025

Global Stories

Cyber Monday shoppers urged to safeguard data amid online scams
Malware

Cyber Monday shoppers urged to safeguard data amid online scams

Cyber Monday shoppers are urged to protect their data from scams like fake sites, phishing emails and insecure payments during the online shopping surge.

By Melania Watson • 4 min read • Fri, 21st Nov 2025
Bike Matrix tool boosts Bike24 sales & cuts returns by 10 percent
Customer Experience

Bike Matrix tool boosts Bike24 sales & cuts returns by 10 percent

Bike Matrix's compatibility tool boosted Bike24's sales by 69% and cut returns by 10%, easing online bike part purchases and saving customers time.

By Melvin Hipolito • 4 min read • Thu, 20th Nov 2025
Retailers to unify shopping experiences & boost AI by 2026
Digital Transformation

Retailers to unify shopping experiences & boost AI by 2026

By 2026, retailers will unify online and in-store shopping with AI-driven personalisation, ensuring seamless, consistent customer experiences across channels.

By Shannon Williams • 4 min read • Wed, 19th Nov 2025
Riskified urges fraud vigilance as holiday eCommerce surges
Marketing Technologies

Riskified urges fraud vigilance as holiday eCommerce surges

Riskified urges shoppers and merchants to stay vigilant against rising AI-driven eCommerce fraud as holiday online sales may hit USD $311 billion in 2025.

By Sean Mitchell • 3 min read • Wed, 19th Nov 2025
Elephant Room launches tool to track BFCM retail campaign trends
Marketing Technologies

Elephant Room launches tool to track BFCM retail campaign trends

Elephant Room has launched the BFCM Benchmark Performance Index to help retailers optimise spend and campaign timing during the key Q4 sales period.

By Melvin Hipolito • 3 min read • Mon, 17th Nov 2025
Aussie shoppers embrace AI assistants to manage festive budgets
Generative AI

Aussie shoppers embrace AI assistants to manage festive budgets

Amid budget concerns, 61% of Aussie shoppers are turning to AI assistants to manage holiday gift buying and reduce spending stress this festive season.

By Sean Mitchell • 4 min read • Mon, 17th Nov 2025
Job & financial scams surge as cost pressures hit Australia & NZ
Phishing

Job & financial scams surge as cost pressures hit Australia & NZ

Job and financial scams are rising in Australia and New Zealand as cost-of-living pressures drive more consumers into risky online offers, warns Trend Micro.

By Shannon Williams • 4 min read • Fri, 14th Nov 2025

Stories from Other Regions

UK Black Friday spending to hit GBP £14 billion as CCL expands logistics
Supply Chain

UK Black Friday spending to hit GBP £14 billion as CCL expands logistics

UK Black Friday spending is set to reach GBP £14 billion as CCL expands global logistics to meet soaring eCommerce demand this sales period.

By Melania Watson • 3 min read • Fri, 21st Nov 2025
AI shifts product discovery as 42% trust summaries over sites
DevOps

AI shifts product discovery as 42% trust summaries over sites

A global survey finds 42% of shoppers trust AI-generated product summaries over websites, signalling a shift in how brands are discovered online before Black Friday.

By Sean Mitchell • 3 min read • Thu, 20th Nov 2025
Zen Internet marks 30 years as UK's oldest independent ISP
Unified Communications

Zen Internet marks 30 years as UK's oldest independent ISP

Zen Internet celebrates 30 years as the UK's oldest independent ISP, growing from a kitchen-table start-up to a national broadband provider with 650 staff.

By Melania Watson • 3 min read • Wed, 19th Nov 2025
AI could drive GBP £29 billion in UK online spending by 2030
Fintech

AI could drive GBP £29 billion in UK online spending by 2030

By 2030, AI agents could drive GBP £29bn in UK online spending as 45% of younger shoppers already trust AI to find better deals for them.

By Melvin Hipolito • 3 min read • Tue, 18th Nov 2025
Stockurday surge challenges UK logistics amid record BFCM sales
Robotics

Stockurday surge challenges UK logistics amid record BFCM sales

UK retailers face a tense 'Stockurday' as record Black Friday and Cyber Monday sales push logistics to their limits amid rising AI shopping trends.

By Kaleah Salmon • 3 min read • Tue, 18th Nov 2025
Cyber Monday surpasses Black Friday in UK as shoppers seek value
Amazon

Cyber Monday surpasses Black Friday in UK as shoppers seek value

For the first time, Cyber Monday has surpassed Black Friday in UK online sales, reflecting shoppers' shift towards value-driven and personalised purchases amid inflation.

By Melvin Hipolito • 3 min read • Tue, 18th Nov 2025