Manhattan Associates stories

The 2025 Unified Commerce Benchmark reveals that only 5% of evaluated retailers excel in omnichannel strategies, with leaders enjoying lower costs and higher customer satisfaction.

Manhattan Associates has unveiled updates to its Omni and Supply Chain platforms, enhancing customer support and operational efficiency for retailers.

Eddie Capel has retired as President and CEO of Manhattan Associates, transitioning to Executive Vice-Chairman, with Eric Clark stepping up as his successor.

Eddie Capel has stepped down as President and CEO of Manhattan Associates, with Eric Clark taking over the role to guide the company into its next chapter.

A study by Manhattan Associates reveals that 40% of shoppers abandon brands after negative return experiences, highlighting the critical need for efficient return processes.

Manhattan Associates has launched Postgame Spotlight, an analytics tool that enhances inventory allocation and fulfilment performance for retailers.

Manhattan Associates predicts that by 2025, retail will be reshaped by trends including unified commerce, AI-driven personalisation, and sustainability efforts.

British consumers are set to return £1.5 billion worth of unwanted Christmas gifts this year, highlighting significant challenges for retailers' logistics.

As retailers prepare for the 2024 holiday season, inflation and consumer behaviour shifts prompt early shopping, affecting inventory management strategies.

Research by Manhattan Associates reveals 93% of Australian warehouse professionals face staffing challenges, highlighting urgent IT needs amid rising demand.

As cost-of-living pressures rise, Australian shoppers are more selective and returns-savvy, making flexible return policies key to retail success, says a new study.

Cutting-edge innovations in supply chain planning and generative AI were showcased at Manhattan Exchange in Melbourne, drawing over 200 industry reps.

New research has revealed 97% of supply chain professionals see the need for IT modernisation in warehouses, highlighting a critical operational challenge.

Manhattan Associates' study reveals flexible return policies are key for retail as 72% of consumers return items due to rising living costs, post-EOFY.

TeamViewer dominates the AR-connected worker platform space, topping the PAC Innovation Radar 2024, showcasing robust strategies and industry partnerships.

A new study reveals that only 42% of Australian retailers have adopted unified commerce, despite significant consumer demand for seamless shopping experiences.

RFID technology is making a retail comeback, thanks to cost reductions and multifunctional handheld readers, revolutionising inventory management and customer experience.

Manhattan Associates' Unified Commerce Benchmark for Specialty Retail unveils key findings from Singapore's retail sector, spotlighting leaders like Nike, Adidas, and Dior.

Manhattan Associates has unveiled Manhattan Active Maven, a GenAI solution poised to revolutionise customer service with enhanced chatbots and streamlined operations.

Manhattan Associates celebrates being named a Leader in the 2024 Gartner Magic Quadrant for the sixth consecutive time for TMS and the sixteenth time for WMS.