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Loyalty programmes Stories - Page 5

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QSIC launches dashboard for in-store ad performance
Digital Signage

QSIC launches dashboard for in-store ad performance

Retailers can now tie in-store ads to sales in real time, as QSIC seeks to make supermarket media easier to measure and buy.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 29th May 2026
FM announces record USD $1.5 billion membership credit
Supply Chain

FM announces record USD $1.5 billion membership credit

Eligible mutual policyholders will share in the largest programme payout yet, with credits lifted by low losses and added risk mitigation effort.

By Sean Mitchell • 3 min read • Thu, 14th May 2026
Klaviyo launches Custom Skills for Customer Agent AI tool
Software-as-a-Service

Klaviyo launches Custom Skills for Customer Agent AI tool

Brands can now tailor automated service to their own rules as Klaviyo opens its Customer Agent AI tool to custom functions and integrations.

By Sean Mitchell • 4 min read • Mon, 4th May 2026
Cata raises USD $5.3 million to expand branded apps
Software-as-a-Service

Cata raises USD $5.3 million to expand branded apps

Restaurants and retailers are seeking more control over customer data as the Singapore startup readies its first overseas push into Germany.

By Mark Tarre • 4 min read • Thu, 30th Apr 2026
Payment firms expand into broader merchant services
Customer Relationship Management

Payment firms expand into broader merchant services

Merchants could soon get payments, loyalty, lending and checkout tools from one supplier as firms chase fuller control of commerce.

By Karen Joy Bacudo • 5 min read • Mon, 27th Apr 2026
Amazon, Meta & Microsoft join UCP technical council
Customer Experience

Amazon, Meta & Microsoft join UCP technical council

Control of AI-led shopping standards is widening as five more firms join the Universal Commerce Protocol body, doubling its council to 10.

By Karen Joy Bacudo • 4 min read • Mon, 27th Apr 2026
Adyen adds loyalty software in €750m Talon.One deal
Software-as-a-Service

Adyen adds loyalty software in €750m Talon.One deal

The move gives the Dutch payments group a bigger role in merchants’ pricing and promotions, as it seeks to unify online and store sales.

By Karen Joy Bacudo • 3 min read • Fri, 24th Apr 2026
Manhattan adds AI agents & fulfilment tools for retailers
Unified Communications

Manhattan adds AI agents & fulfilment tools for retailers

Retailers could speed service and cut fulfilment costs as Manhattan embeds AI agents, real-time checkout tools and simulation into its omni platform.

By Mark Tarre • 3 min read • Thu, 23rd Apr 2026
Adobe names winners of 2026 Experience Maker Awards
Digital Transformation

Adobe names winners of 2026 Experience Maker Awards

Customer engagement gains, including a USD $1 billion revenue impact at Lenovo, topped Adobe’s 2026 Experience Maker Awards shortlist.

By Sean Mitchell • 4 min read • Wed, 22nd Apr 2026

Stories from Other Regions

Loyalty programmes stories

Loyalty schemes shape repeat buying, study finds
Customer Experience

Loyalty schemes shape repeat buying, study finds

US shoppers are making loyalty programmes part of weekly spending, with 91% saying they influence whether they buy again.

By Sean Mitchell • 4 min read • Thu, 14th May 2026
HyperFinity posts FY26 growth as AI tool boosts retail
Data Analytics

HyperFinity posts FY26 growth as AI tool boosts retail

Retailers are under pressure to prove returns on loyalty and pricing spend as the Leeds analytics firm expands with new AI tools and hires.

By Sean Mitchell • 4 min read • Thu, 14th May 2026
Vodafone tightens control of VodafoneThree after merger
Network Infrastructure

Vodafone tightens control of VodafoneThree after merger

Control of the merged UK mobile venture gives Vodafone a freer hand as regulators monitor competition safeguards and network investment promises.

By Mark Tarre • 5 min read • Mon, 11th May 2026
Q-commerce pushes UK shoppers to demand price parity
Digital Signage

Q-commerce pushes UK shoppers to demand price parity

Supermarkets face mounting pressure to match online deals, as 78% of UK shoppers now expect in-store prices to mirror digital offers.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 7th May 2026
Singapore consumers adopt autonomous AI despite trust fears
Data Protection

Singapore consumers adopt autonomous AI despite trust fears

Despite widespread trust and security fears, 15% of Singapore consumers have used autonomous AI in the past six months, EY found.

By Sofiah Nichole Salivio • 5 min read • Tue, 5th May 2026
Most UK shoppers oppose dynamic pricing for groceries
Customer Experience

Most UK shoppers oppose dynamic pricing for groceries

Britons are far more likely to reject changing grocery prices than embrace them, with fairness and clear pricing still driving loyalty.

By Shannon Williams • 3 min read • Wed, 29th Apr 2026
Adobe says AI retail traffic surges as readability lags
Data Analytics

Adobe says AI retail traffic surges as readability lags

Shoppers using AI tools are increasingly valuable to retailers, even as Adobe finds product pages still lag in machine readability.

By Sean Mitchell • 4 min read • Fri, 24th Apr 2026
AEON360 teams with Google Cloud on AI shopping push
Digital Transformation

AEON360 teams with Google Cloud on AI shopping push

Shoppers in Malaysia will gain a single AI-led journey across AEON services as the retailer starts linking buying, payments and rewards with Google Cloud.

By Sofiah Nichole Salivio • 4 min read • Mon, 20th Apr 2026