TechDay Australia - Australia's technology news network

Local government Stories - Page 8

Australian Stories

Local government stories

Australians spend 9.8 million hours on hold to government
Customer Experience

Australians spend 9.8 million hours on hold to government

A new study reveals 57% of Australians say better government customer service could sway their vote, with 9.8 million hours spent on hold to agencies in 2024.

By Shannon Williams • 3 min read • Thu, 17th Apr 2025
Australian councils urged to adopt managed security services
Ransomware

Australian councils urged to adopt managed security services

In light of rising cyberattacks, Australian councils are urged to consider Managed Security Service Providers essential for robust cybersecurity and public trust.

By Sean Mitchell • 4 min read • Wed, 16th Apr 2025
Wyndham City Council completes phase one of digital upgrade
Smart Cities

Wyndham City Council completes phase one of digital upgrade

Wyndham City Council has launched the first phase of a digital overhaul, implementing TechnologyOne's OneCouncil ERP system to streamline operations and enhance services.

By Catherine Knowles • 3 min read • Thu, 3rd Apr 2025
Australian councils urged to enhance digital services
Software-as-a-Service

Australian councils urged to enhance digital services

A new report reveals Australian councils are struggling to meet digital service demands amid growing community expectations for streamlined access.

By Catherine Knowles • 3 min read • Tue, 26th Nov 2024
Shoalhaven City Council boosts disaster recovery with Azure
Software-as-a-Service

Shoalhaven City Council boosts disaster recovery with Azure

Shoalhaven City Council has upgraded its disaster recovery by migrating key services to Microsoft Azure, enhancing data security and operational efficiency.

By Sean Mitchell • 3 min read • Tue, 19th Nov 2024
City of Tea Tree Gully upgrades with TechnologyOne system
Document Management

City of Tea Tree Gully upgrades with TechnologyOne system

The City of Tea Tree Gully Council has adopted TechnologyOne's Property & Rating platform, streamlining processes and enhancing efficiency across operations.

By Melania Watson • 3 min read • Wed, 30th Oct 2024

Global Stories

Local government stories

Efex strengthens cyber services with Datcom buy amid expansion
Advanced Persistent Threat Protection

Efex strengthens cyber services with Datcom buy amid expansion

Efex has acquired Australian cybersecurity firm Datcom to boost its managed IT services amid rising cyber threats and over 500 breach reports in six months.

By Catherine Knowles • 3 min read • Thu, 8th May 2025
Lumify Group wins top cyber security training award for 2025
Firewalls

Lumify Group wins top cyber security training award for 2025

Lumify Group was named Cyber Security Training Business of the Year at the 2025 Australian Cyber Awards, recognising its role in boosting Australia's cyber skills.

By Sean Mitchell • 3 min read • Fri, 2nd May 2025
Humanforce acquires LiveHire in USD $17.2M HR tech deal
Human Capital Management

Humanforce acquires LiveHire in USD $17.2M HR tech deal

Humanforce has acquired Australian HR tech firm LiveHire for USD $17.2 million, marking its fourth acquisition in two years to enhance workforce solutions.

By Sean Mitchell • 3 min read • Thu, 19th Dec 2024
Granicus honours Aussie & Kiwi digital government leaders
Digital Transformation

Granicus honours Aussie & Kiwi digital government leaders

Granicus has revealed its 2024 Digital Government Awards winners in Australia and New Zealand, celebrating innovative public sector digital advancements.

By Melania Watson • 3 min read • Wed, 27th Nov 2024
Lánluas guide helps public sector maximise ERP investments
EduTech

Lánluas guide helps public sector maximise ERP investments

Lánluas Consulting's new guide aims to empower public sector finance teams in optimising digital investments and enhancing operational efficiency.

By Catherine Knowles • 3 min read • Fri, 22nd Nov 2024

Stories from Other Regions

Local government stories

Legacy systems hampering UK public sector digital progress
Digital Transformation

Legacy systems hampering UK public sector digital progress

Only 6% of UK public sector organisations have fully embraced digital transformation, with legacy systems and skill shortages causing major delays, research finds.

By Jed Nykolle Harme • 3 min read • Thu, 8th May 2025
ICS.AI launches SMART platform to save councils GBP £5 million
Digital Transformation

ICS.AI launches SMART platform to save councils GBP £5 million

ICS.AI launches SMART platform to boost UK councils' productivity, cutting costs and aiming to save GBP £5 million across mid-sized local authorities.

By Sean Mitchell • 4 min read • Fri, 2nd May 2025
UK unveils AI action plan with commitment of GBP £14 billion
Data Privacy

UK unveils AI action plan with commitment of GBP £14 billion

Keir Starmer's AI Opportunities Action Plan commits GBP £14 billion to transform UK public services, advancing AI adoption while addressing industry concerns.

By Shannon Williams • 3 min read • Thu, 16th Jan 2025
Medallia joins G-Cloud 14 to enhance public sector services
Digital Transformation

Medallia joins G-Cloud 14 to enhance public sector services

Medallia has been named a supplier on the UK's G-Cloud 14 framework, offering cloud solutions to boost experience management for public sector agencies.

By Kaleah Salmon • 2 min read • Fri, 29th Nov 2024
JAGGAER appoints Mark Roberts as UK Public Sector Director
Supply Chain

JAGGAER appoints Mark Roberts as UK Public Sector Director

JAGGAER has appointed Mark Roberts as UK Public Sector Director, aiming to enhance its strategy in serving Central and Local Government effectively.

By Imee Dequito • 3 min read • Mon, 18th Nov 2024
HCLTech partners with Tasman District for digital upgrade
Digital Transformation

HCLTech partners with Tasman District for digital upgrade

HCLTech will assist Tasman District Council in New Zealand with its Digital Innovation Programme to enhance online interactions for residents and staff.

By Imee Dequito • 2 min read • Thu, 7th Nov 2024