IT service management (ITSM) stories - Page 10
YOU'RE INVITED: Fresh way to master IT service management
Mon, 8th May 2017
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crm
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martech
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webinar
They have one goal: make it easy for brands to talk to customers and easy for users to get in touch with businesses.
Why stakeholder collaboration is key to your cloud success
Fri, 21st Apr 2017
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devops
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apm
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cybersecurity
However, adoption of the cloud often starts with the infrastructure team and fails to bring other key teams along on the journey.
CIOs and mobility: Stop reacting, start doing
Wed, 7th Oct 2015
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mdm
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byod
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cloud services
Organisations unsure how to approach end user computing and manage device security, says 2015 Mobile Workforce Report.
Is SIAM the white knight for IT service management?
Fri, 11th Sep 2015
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itsm
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telsyte
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siam
Businesses may have been unknowingly setting up their IT Service Management (ITSM) initiatives for failure, but SIAM could be the solution.
The Global Financial Crisis was bloody good for business – Ipswitch
Tue, 5th Mar 2013
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network infrastructure
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sdn
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naas
Ipswitch thrives amidst the Global Financial Crisis, proving calamity spells opportunity for savvy tech vendors.
CIO? You need to get radical, dude
Mon, 4th Feb 2013
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supply chain
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itsm
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servicenow
CIOs urged to shake up IT service management with tools that are not just practical but fun, says ServiceNow's Fred Luddy.
Unisys releases cloud-based ITSM
Tue, 3rd Jul 2012
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unisys
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itsm
Unisys unveils cloud-based ITSM suite, offering remedy-as-a-service to improve IT support and cut costs for enterprises.
Can you manage?
Thu, 1st Jul 2010
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ird
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itsm
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partners
IT service management is vital for businesses, requiring CIOs to focus on people, processes, and technology for long-term success.
Service with a smile
Wed, 1st Jul 2009
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itsm
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it management
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incident management
Organisations facing IT management changes can consolidate their service desk for streamlined support, higher service levels, and reduced costs.