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IT operations management Stories - Page 2

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IT operations management stories

Tanium launches Atlas to speed IT & security response
Firewalls

Tanium launches Atlas to speed IT & security response

Rising attack speeds are forcing stretched IT teams to act faster, as Tanium says its new system can turn one operator into many.

By Sean Mitchell • 4 min read • This month
New Relic launches AI knowledge layer for IT incidents
Software-as-a-Service

New Relic launches AI knowledge layer for IT incidents

It aims to cut outage investigation time for engineers by combining live telemetry with incident history, changes and service context.

By Joseph Gabriel Lagonsin • 4 min read • This month
LogicMonitor adds IBM watsonx & Red Hat to Edwin AI
DevOps

LogicMonitor adds IBM watsonx & Red Hat to Edwin AI

The tie-up could cut downtime for enterprises by letting AI detect incidents, generate playbooks and trigger fixes across hybrid estates.

By Joseph Gabriel Lagonsin • 4 min read • This month
Recast adds Intune tools for hybrid endpoint teams
Hybrid Cloud

Recast adds Intune tools for hybrid endpoint teams

IT teams can now handle more hybrid endpoint tasks in one place as Recast widens Right Click Tools support for Intune and Entra ID.

By Sofiah Nichole Salivio • 3 min read • This month
Mercedes-AMG PETRONAS F1 Team upgrades to TeamViewer ONE
Human Capital Management

Mercedes-AMG PETRONAS F1 Team upgrades to TeamViewer ONE

The switch is meant to cut downtime and sharpen data flows across factory, office and trackside operations under Formula 1's cost cap.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Pax8 & NinjaOne form global MSP referral partnership
Data Protection

Pax8 & NinjaOne form global MSP referral partnership

The referral deal could help MSPs cut tool sprawl as demand rises for bundled remote monitoring, backup and security software.

By Mark Tarre • 3 min read • Last month
Digitate named a Leader in IDC's AIOps 2026 review
Hybrid Cloud

Digitate named a Leader in IDC's AIOps 2026 review

The ranking could bolster Digitate’s pitch to buyers as IDC flagged ignio 7.0’s governed automation and business-linked remediation across hybrid estates.

By Shannon Williams • 4 min read • Last month
Freshworks data shows after-hours IT support gap widens
Multi-factor authentication

Freshworks data shows after-hours IT support gap widens

Nearly half of IT help requests now land after hours, leaving staff waiting longer for routine fixes as flexible work reshapes support demand.

By Sofiah Nichole Salivio • 4 min read • Last month
LogicMonitor expands AI-led IT ops platform in ANZ
Hybrid Cloud

LogicMonitor expands AI-led IT ops platform in ANZ

Enterprises could cut outage risk as new governance controls let AI spot, explain and act on IT issues across complex digital estates.

By Joseph Gabriel Lagonsin • 4 min read • Last month
DXC launches OASIS for AI-era managed services oversight
Digital Transformation

DXC launches OASIS for AI-era managed services oversight

Enterprises could gain earlier warning of outages as DXC OASIS uses AI agents and human oversight to unify fragmented IT operations.

By Mark Tarre • 5 min read • Last month
Ntt Data launches AI agent for multivendor IT estates
Hybrid Cloud

Ntt Data launches AI agent for multivendor IT estates

It aims to cut manual work for IT teams by unifying multivendor infrastructure management through natural language prompts and human oversight.

By Sofiah Nichole Salivio • 4 min read • Last month
Elastic adds Prometheus ingestion & PromQL in Kibana
Virtualisation

Elastic adds Prometheus ingestion & PromQL in Kibana

SREs can now keep PromQL workflows intact as Elastic Observability brings metrics, logs and traces into one environment.

By Mark Tarre • 3 min read • Last month
ServiceNow & Google Cloud widen AI agent partnership
Data Analytics

ServiceNow & Google Cloud widen AI agent partnership

The expanded tie-up aims to automate telecoms, retail and IT workflows while giving enterprises tighter oversight of AI agents across both platforms.

By Sean Mitchell • 4 min read • Last month
IP Fabric launches MCP server for network operations
Firewalls

IP Fabric launches MCP server for network operations

Businesses testing AI in infrastructure management may gain tighter control over network data, compliance checks and change planning through the new server.

By Catherine Knowles • 4 min read • Last month
Gigamon launches AI tools as observability market grows
Virtualisation

Gigamon launches AI tools as observability market grows

Businesses are turning to observability software to govern AI traffic and secure hybrid systems, as IDC sees the market rising to USD $4.39 billion by 2029.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Datadog launches GPU Monitoring to cut AI compute costs
Software-as-a-Service

Datadog launches GPU Monitoring to cut AI compute costs

Rising AI infrastructure bills are pushing teams to hunt for idle chips and bottlenecks, as GPUs account for 14 per cent of compute costs.

By Mark Tarre • 4 min read • Last month
Elastic launches MCP apps for security & observability
Virtualisation

Elastic launches MCP apps for security & observability

Analysts can now triage threats and trace outages from inside AI tools, as Elastic’s public preview cuts dashboard switching.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Stories from Other Regions

IT operations management stories

eir business inks ServiceNow deal for managed services
Data Protection

eir business inks ServiceNow deal for managed services

Customers across Ireland will get a single portal for service requests and incident updates as eir business shifts onto ServiceNow's AI platform later this year.

By Karen Joy Bacudo • 4 min read • Last month