Hospitality Stories - Page 3

Australian Stories

Hospitality stories

Small business failure risk in Australia outpaces sector growth

Small business failure risk in Australia has risen 4.5%, outpacing 2.9% growth, hitting micro and young firms hardest amid shifting spending and inflation pressures.

By Shannon Williams • 4 min read • Thu, 11th Sep 2025

Fintech

Zeller launches developer suite to boost enterprise payments

Zeller unveils Australia's first developer-driven payment suite, boosting omnichannel payment solutions for large, multi-site enterprises nationwide.

By Jed Nykolle Harme • 5 min read • Wed, 10th Sep 2025

Data Analytics

How hoteliers can capitalise on the potential of AI

Hoteliers can boost profits and enhance guest experiences by using AI technologies like generative AI and predictive analytics to forecast demand and understand customer choices.

By Mike Rogers • 5 min read • Mon, 1st Sep 2025

Digital Transformation

Agentic AI drives productivity & innovation across Australia

Agentic AI is boosting productivity and innovation across Australia, helping firms tackle skills shortages and accelerate development in multiple sectors.

By Kaleah Salmon • 4 min read • Thu, 26th Jun 2025

Global Stories

Hospitality stories

Marketing Technologies

Commerce media maturity benchmark highlights sectoral disparities

New research reveals retail leads commerce media maturity, with 22% at advanced stages, while automotive lags, highlighting vast sector disparities worldwide.

By Catherine Knowles • 3 min read • Thu, 20th Nov 2025

Gaming

SAS earns top marks for customer interaction software leadership

SAS has been named a leader in real-time interaction software for its Customer Intelligence 360, excelling in AI and data-driven customer engagement.

By Shannon Williams • 2 min read • Thu, 20th Nov 2025

Data Analytics

AI & tax intelligence set to transform business compliance by 2026

By 2026, AI and tax intelligence will revolutionise business compliance, driving real-time reporting and transforming finance, trade, retail, and hospitality sectors globally.

By Melvin Hipolito • 5 min read • Thu, 13th Nov 2025

Customer Experience

Adyen unveils robust payment terminals for retail & hospitality

Adyen launches durable S1E4 Pro and versatile S1F4 Pro payment terminals, designed to boost efficiency in retail, hospitality, and beauty sectors.

By Melvin Hipolito • 3 min read • Mon, 10th Nov 2025

Customer Experience

Paytronix unveils AI tool to boost hospitality marketing campaigns

Paytronix launches Journey Builder, an AI tool that automates personalised marketing campaigns for restaurants and convenience stores in real time.

By Catherine Knowles • 4 min read • Thu, 30th Oct 2025

Human Capital Management

Humanforce appoints Aaron Thorne as Chief Sales Officer for global push

Humanforce appoints Aaron Thorne as Chief Sales Officer to drive global expansion and strengthen sales in frontline workforce management sectors.

By Melvin Hipolito • 3 min read • Tue, 30th Sep 2025

Fintech

Adyen & LVMH unify payments to enhance luxury customer journey

Adyen is unifying payment systems across nearly 50 LVMH Maisons to enhance luxury customer experiences in over 1,000 stores globally.

By Melvin Hipolito • 3 min read • Thu, 18th Sep 2025

Hyperscale

Exclusive: Inside Motorola Solutions' vision for the future of retail

Rising violence has prompted retailers and healthcare in Australia and New Zealand to adopt Motorola's body-worn cameras, boosting frontline staff safety.

By Melania Watson • 6 min read • Wed, 16th Jul 2025

Digital Transformation

Lenovo expands Hybrid AI Advantage for enterprise adoption

Lenovo expands Hybrid AI Advantage with new services and partnerships, aiming to boost enterprise AI adoption and improve infrastructure efficiency.

By Jed Nykolle Harme • 4 min read • Tue, 24th Jun 2025

Stories from Other Regions

Hospitality stories

Workforce Technology

Young UK hospitality staff face higher shift stress than Gen X

Young UK hospitality staff face more shift unpredictability and stress than Gen X, with 73% of Gen Z reporting last-minute changes to their schedules.

By Kaleah Salmon • 3 min read • Tue, 18th Nov 2025

Fintech

Rachelle Alexis Lim named CEO of MultiSafepay to drive SME growth

Rachelle Alexis Lim has been named MultiSafepay CEO to expand its payment services, especially targeting SMEs across Europe, following its acquisition by Ant International.

By Melvin Hipolito • 3 min read • Tue, 18th Nov 2025

Agricultural Technology

NZ small business sales show slow growth as jobs decline

NZ small businesses saw 1.9% sales growth year-on-year, but jobs fell 1.2%, with sectors like construction and hospitality facing ongoing challenges.

By Sean Mitchell • 3 min read • Thu, 30th Oct 2025

Customer Experience

Syrve unveils AI tools to boost hospitality efficiency & savings

Syrve launches AI-powered tools to boost hospitality efficiency, offering faster inventory counts, smarter invoice scanning and fleet optimisation globally.

By Kaleah Salmon • 3 min read • Thu, 16th Oct 2025