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Exclusive: How Accenture is changing the customer experience game

Fri, 19th Aug 2022
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crm
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cx
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martech
Creating highly personalised real-world customer experiences using API, NFC, and spatial technology is taking traditional experiences to the next level.
Freshworks

Freshworks integrates with Google's Business Messages

Tue, 2nd Aug 2022
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crm
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martech
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open source
Freshworks has launched an integration with Google's Business Messages, allowing businesses to reach and support customers directly on Google apps.
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How MSPs can add value with Teams Phone

Tue, 19th Jul 2022
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uc
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partner programmes
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microsoft
Managed Service Providers can build profitable services around the Microsoft Teams ecosystem with Lightwire as their telco partner. Find out how.
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Freelance tech jobs boom, NFTs and crypto plunge following crash

Tue, 12th Jul 2022
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crypto
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blockchain
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software development
Jobs in software development, statistical analysis and local jobs have seen significant growth in Q2 2022, according to Freelancer.com's Fast 50 Report.
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Google reveals new safety and security measures for users

Fri, 13th May 2022
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phishing
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email security
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data privacy
Google's new measures include automatic two step verification, virtual cards and making it easier to remove contact information on Google Search results.
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Hubs report finds 3D printing market to triple by 2026

Mon, 9th May 2022
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datacentre infrastructure
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supply chain
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power / energy
Hubs says it's annual 3D Printing Trend Report finds the market will hit $44.5 billion by 2026, based on a 24% compound growth.
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Study reveals Minecraft the hardest mobile game ever

Wed, 13th Apr 2022
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gaming
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digital entertainment
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mobile gaming
Minecraft: Pocket Edition is the most searched for and most cheat-searched mobile game, according to a study by Mozillion.
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Hands-on Review: Skullcandy Grind and Push Active wireless earbuds

Mon, 14th Feb 2022
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gaming
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martech
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digital entertainment
Skullcandy's new Grind and Push Active earbuds impress with stylish design, comfortable fit, and great audio quality.
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New research reveals concerns on Metaverse and NFTs

Wed, 9th Feb 2022
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crypto
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blockchain
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ar, vr & metaverse
It's been hard to escape NFTs and the Metaverse over the past year. But does the public really trust these new virtual innovations?.
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Apple iPhone 14 the most anticipated phone release of 2022

Wed, 2nd Feb 2022
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apple
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samsung
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apple iphone
Apple's iPhone 14 is the most anticipated phone of 2022, followed by the Samsung Galaxy S22 and the Apple iPhone SE 3, according to new research.
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Genesys and Google Cloud extend partnership, build future of digital customer service

Tue, 16th Nov 2021
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crm
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uc
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data analytics
Genesys and Google Cloud have expanded their partnership to connect customer support and experiences in a digital world.
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Scammers using Google Ads to steal $500k of cryptocurrency

Mon, 8th Nov 2021
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crypto
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blockchain
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phishing
Scammers are using Google Ads to steal cryptocurrency, with over $500k worth stolen in just a few days, according to Check Point Research.
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Com Com to head to court on Google Ads price fixing

Mon, 16th Aug 2021
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google
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commerce commission
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loan platfom
The Commerce Commission has filed proceedings at the High Court claiming Moola engaged in cartel conduct relating to online advertising on Google Ads.
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What Is TLS 1.2 — and why should we still care?

Fri, 23rd Jul 2021
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breach prevention
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cybersecurity
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gigamon
TLS 1.2, the improved version of the Transport Layer Security protocol, is crucial for data security as TLS 1.0 and 1.1 become unsupported.
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Australian consumers embrace online shopping post-pandemic

Wed, 23rd Jun 2021
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martech
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marketing
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online shopping
Australian consumers' online shopping habits have grown despite restrictions and economic uncertainty brought on by COVID-19.
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Phishing remains number one threat to cyber safety, while stalkerware, gaming attacks are on the rise

Tue, 15th Jun 2021
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malware
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gaming
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ransomware
Phishing remains the top cyber threat to consumers, with scams related to the pandemic also on the rise, says NortonLifeLock research.
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'Zoom anxiety' major problem one year into pandemic

Thu, 25th Mar 2021
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uc
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hybrid & remote work
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wfh
Zoom anxiety grips remote workers as video calling takes its toll on mental health, with 73% affected in the past year, according to new research.
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Thousands of stolen credentials end up on the internet by careless phishing scammers

Wed, 27th Jan 2021
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phishing
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email security
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iam
Large-scale phishing campaign exposed stolen credentials to the public, Check Point Research and Otorio researchers find.
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How to use Employer of Record services to onboard staff around the world

Tue, 26th Jan 2021
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hcm
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microsoft
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payroll systems
ClickDimensions, the marketing automation software company, has expanded globally with the help of an Employer of Record, making the process efficient and easy.
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Sony announces new Bravia range with cutting-edge processor

Tue, 12th Jan 2021
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digital signage
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digital entertainment
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displays
Powered by the Cognitive Processor XR, the BRAVIA TV's use a new processing method designed to replicate the ways humans see and hear.