Gen Z stories
More than half of Australians are frustrated with customer service bots and may stop buying from brands that fail to resolve their issues quickly and effectively.
Australian retailers must harness AI and emotional intelligence to meet fast-changing Gen Z and millennial expectations for seamless, personalised shopping.
AI use for holiday bookings in Australia jumps 73%, with Boomer adoption more than doubling, reshaping the travel and hospitality industry landscape.
Australian accounting firms are boosting AI investments to enhance efficiency, driving profits and skills development amid talent shortages in the sector.
Australian workers eager to adopt AI face a skills gap and lack sufficient corporate support, hindering effective AI use in the workplace despite high enthusiasm.
Australian shoppers use an average of 4.8 touchpoints for product discovery, blending online search, social media, and influencer input amid easing cost pressures.
Almost all Australian employers struggle to meet Generation Z's demands for flexible work and advanced technology, reshaping workplace expectations nationwide.
AI-driven referrals to US retail, travel, and banking sites have surged over tenfold since July 2024, reshaping online shopping and boosting engagement.
Taboola reveals five marketing trends shaping fashion and beauty in 2025: authenticity, social commerce, inclusivity, AR, and sustainability drive consumer choices.
A Stack Overflow survey finds 84% of developers use AI tools, yet 46% mistrust AI output, highlighting a growing trust gap despite rising adoption.
A survey finds 80% of UK students fear AI could cause job losses, amid a 30% drop in entry-level roles and rising student debt averaging GBP £53,000.
Research shows hybrid onboarding is most effective, with 75% satisfaction, while gaps remain in AI use and personalised learning during induction.
Nearly a third of UK entry-level jobs have vanished since 2022, as 80% of Gen Z fear AI may endanger their future career prospects.
Fewer than 10% of Canadian workers use AI daily at work, with a TD Bank survey highlighting a major gap in training and adoption across generations.
Gen Z professionals in Southeast Asia demand greater workplace flexibility, prioritising well-being and challenging traditional hustle culture norms to improve work-life balance.
Over half of UK parents say their children can bypass online controls, exposing a widening digital gap in managing screen time and internet safety at home.
Google launches new AI tools to boost ad targeting and creative output for brands and marketers across Southeast Asia's diverse digital landscape.
Gen Z boosts UK consumer confidence to 28%, driving demand for personalised, authentic retail experiences amid cautious economic optimism, says dentsu report.
UK shoppers grow more confident as 28% now view the economy favourably, boosting store ads and loyalty schemes amid shifting retail habits.
Over half of UK families report elders fall victim to online scams, with younger generations now leading efforts to improve their cyber safety at home.