Empathy stories - Page 3

The company has bolstered its leadership team across the Southeast Asian region with the appointment of Daniel Loo as Regional Executive Creative Director.

Chatbots are failing to meet customer expectations due to a lack of transparency, frail language models, and poor conversation design.

We’re currently witnessing one of the greatest shifts in workplace culture in history with 'control and command' leadership fading out.

Highlights from the final day of the Microsoft Australia Partner Conference ranged from women entrepreneurs, design, empathy and partner discussions.

In today's challenging economy, effective communication with customers is key; active listening and maintaining a positive outlook can make all the difference.