Email stories
Twilio recognised as leader in IDC MarketScape for CDP 2024
Last week
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cx
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martech
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cdp
Twilio has been named a leader in the IDC MarketScape for Worldwide Customer Data Platforms for B2C users for 2024-2025, highlighting its innovative solutions.
Great Southern Bank enhances service with CXone Mpower
This month
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uc
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cx
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martech
Great Southern Bank is enhancing its customer service automation by deploying NICE's AI-powered CXone Mpower platform, supported by Optus.
Twilio honours 16 startups in 2024 AI Searchlight Awards
Last month
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data analytics
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cx
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martech
Twilio has honoured 16 startups at the 2024 AI Startup Searchlight Awards for their innovative use of Twilio's tools to enhance customer engagement.
Business email compromise scams dominate Q3 2024 threats
Thu, 31st Oct 2024
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malware
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ransomware
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phishing
VIPRE Security Group's latest report reveals that business email compromise now makes up 58% of phishing attacks, highlighting rising cybersecurity threats.
Twilio report: Trust crucial for Australian consumer loyalty
Thu, 24th Oct 2024
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cx
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martech
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personalisation
Twilio's 2024 report reveals that 68% of Australians may stop engaging with brands they distrust, emphasising the need for secure, identifiable communication.
Content platforms exploited for phishing attacks, warns Barracuda
Tue, 17th Sep 2024
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edutech
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firewalls
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phishing
Barracuda reveals cybercriminals exploiting content platforms for phishing, targeting educational institutions and businesses worldwide with deceitful emails.
UK consumers to prioritise holiday spending in 2024, says Coveo
Thu, 12th Sep 2024
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genai
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ai
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ecommerce
UK consumers are poised to increase holiday spending for 2024, even if it means trimming expenses elsewhere, according to Coveo's latest research.
Size determines type & frequency of email threats to businesses
Fri, 9th Aug 2024
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firewalls
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phishing
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advanced persistent threat protection
New research from Barracuda shows larger firms face more lateral phishing threats, while smaller companies are hit harder by external phishing and extortion.
Sophos appoints Teresa Anania as new Chief Customer Officer
Tue, 23rd Jul 2024
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firewalls
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ransomware
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network security
Sophos names Teresa Anania as new Chief Customer Officer to advance customer and partner success initiatives, enhancing cybersecurity solutions and services.
Sinch named leader in Gartner Magic Quadrant for CPaaS
Fri, 19th Jul 2024
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cloud services
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email
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voice
Sinch has been named a Leader in the 2024 Gartner Magic Quadrant for CPaaS, marking the second consecutive year of this recognition, based on its vision and execution abilities.
SentinelOne receives top accolades for Singularity Cloud Security
Wed, 10th Jul 2024
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storage
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cloud security
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cnapp
SentinelOne's Singularity Cloud Security solution, praised for its leading-edge capabilities, clinched over 240 awards in G2's 2024 Summer Grid Reports, earning a stellar 4.9 out of 5 rating.
StarHub partners with ServiceNow on new enterprise service platform
Tue, 9th Jul 2024
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digital transformation
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aiops
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email
StarHub unveils a strategic partnership with ServiceNow, integrating Enterprise Solutions with the Now Platform to revolutionise enterprise service management across industries.
MoEngage launches platform for Australian financial services
Tue, 9th Jul 2024
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fintech
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cx
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martech
MoEngage launches a new platform in Australia, aimed at helping financial institutions tackle inefficiencies and deliver personalised customer experiences in real time.
UK sees sharp rise in email & text online scams since 2022
Wed, 19th Jun 2024
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email security
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email
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scams
A new study reveals a rise in scam emails and texts since 2022, with Brits receiving 240 annually, costing over GBP £500 million in H1 2023.
Clicks, customers, and ROI: Harnessing the power of multichannel marketing
Wed, 19th Jun 2024
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cx
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martech
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cdp
In the face of economic uncertainty and global competition, retailers are turning to multichannel marketing to engage customers, boost sales, and enhance ROI.
Xero unveils AI companion JAX to enhance accounting accuracy
Thu, 13th Jun 2024
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fintech
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financial systems
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genai
Xero has revealed its AI-powered business companion, Just Ask Xero (JAX), to boost accuracy in accounting tasks, launching a beta in August.
Xero introduces AI tool JAX to boost accounting accuracy
Thu, 13th Jun 2024
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fintech
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financial systems
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genai
Xero has unveiled JAX, a new AI-powered smart business companion, at Xerocon London, promising enhanced accuracy in accounting tasks for small businesses.
Pax8 & Perception Point partner to enhance cloud security
Thu, 30th May 2024
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cloud security
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advanced persistent threat protection
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api
Pax8 partners with Perception Point to offer advanced threat prevention for email, Microsoft 365 apps, and web browsers, enhancing security for the modern workspace.
Guidewire study reveals customer attitudes to AI in insurance
Wed, 15th May 2024
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digital transformation
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ai
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email
Guidewire's latest study reveals varied customer opinions on the insurance industry, highlighting the impact of personal experiences, tech advances, and diversity.
Abnormal Security expands AI-based protection & launches AI Security Mailbox
Fri, 10th May 2024
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data protection
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datacentre infrastructure
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application security
Abnormal Security extends its Account Takeover Protection product and unveils AI Security Mailbox to automate and enhance user security across application platforms.