TechDay Australia - Australia's technology news network

Digital Experience (DX) stories

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AMBS modernises digital network with new AI-driven upgrade
Yesterday
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edutech
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firewalls
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network infrastructure
Roc Technologies and HPE Aruba Networking have upgraded the network at Alliance Manchester Business School to enhance digital experience and security for users.
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Riverbed expands AI observability platform with new features
This month
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uc
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aiops
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genai
Riverbed has unveiled an expansion of its AI observability platform, introducing new tools that promise to optimise IT operations and improve data insights.
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AI hallucinations challenge customer experience strategy
This month
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cx
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martech
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genai
Coveo's latest CX Relevance Report reveals that 49% of customers experience AI hallucinations, prompting scepticism and a demand for better digital experiences.
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Discovermarket & Sympla launch Evento Seguro in Brazil
This month
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chubb
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insurtech
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accessibility
Insurtech discovermarket has teamed up with Sympla to launch Evento Seguro in Brazil, offering enhanced Public Liability Insurance for event organisers.
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New Relic unveils eAPM to boost Kubernetes observability
This month
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devops
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digital transformation
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it automation
New Relic has launched eAPM, a feature to enhance IT team efficiency and boost application uptime through automated monitoring of Kubernetes applications.
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Indosat embraces AI to enhance Eid communication network
Last month
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uc
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ai
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telco
Indosat Ooredoo Hutchison is leveraging artificial intelligence to enhance its network capacity and connectivity during the busy Eid al-Fitr period.
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AI trust varies among New Zealand financial service users
Last month
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martech
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cdp
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ai
A Salesforce report reveals New Zealand consumers show mixed trust in AI within financial services, highlighting a growing expectation for lower fees and faster transactions.
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Telstra reports record data use at Australian Grand Prix 2025
Last month
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uc
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digital entertainment
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netflix
Telstra recorded a remarkable 94 terabytes of data use during the four-day Formula 1 Australian Grand Prix, doubling last year's 5G traffic.
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Kentico unveils AIRA, its AI-driven marketing solution
Last month
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martech
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ueba
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cdp
Kentico has unveiled AIRA, an AI-driven marketing tool designed to seamlessly integrate with existing workflows, streamlining tasks and boosting content creation.
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Sinch wins Adobe partner award for third consecutive year
Last month
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cx
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martech
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data privacy
Sinch has been awarded the Adobe Digital Experience Unified Customer Experience Technology Partner of the Year for 2025, its third consecutive win in this category.
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Adobe & Microsoft integrate AI agents for marketers
Last month
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uc
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cx
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martech
Adobe has launched a private preview of its Marketing Agent, collaborating with Microsoft to integrate AI in Microsoft 365 Copilot applications, enhancing marketers' productivity.
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Adobe introduces new AI capabilities in Experience Cloud
Last month
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data analytics
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cx
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martech
Adobe has unveiled enhanced capabilities within Adobe Experience Cloud, incorporating AI to improve customer experiences and advance B2B strategies.
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Adobe launches AI-driven updates for personalised CXO
Last month
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hyperscale
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martech
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ai
Adobe has unveiled AI-driven innovations within its Experience Platform, aiming to transform Customer Experience Orchestration and enhance personalisation at scale.
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Insurers focus on AI & growth amid sluggish progress
Last month
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cx
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martech
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ai
Research by Forrester reveals that insurers are focusing on driving growth and improving customer experience through AI investment and system modernisation by 2025.
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Ed Keisling appointed Progress' Chief AI officer
Fri, 28th Feb 2025
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ai
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progress
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dx
Progress has appointed Ed Keisling as its Chief AI Officer, focusing on driving AI strategy and enhancing digital offerings to meet customer needs.
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F5 unveils new platform to tackle AI-driven complexities
Thu, 27th Feb 2025
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data analytics
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digital transformation
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ai
F5 has launched its new Application Delivery and Security Platform, designed to simplify AI management complexities for organisations embracing AI technology.
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Human-centred design essential in software development
Fri, 21st Feb 2025
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digital transformation
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software development
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design thinking
Alex Avery, Founder of Notitia, insists that human-centred design is crucial in software development, ensuring solutions meet user needs, not just technological goals.
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Lifecycle launches Nexus App for MVNO customer management
Thu, 20th Feb 2025
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smartphones
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digital transformation
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cx
Lifecycle Software has unveiled its Nexus App, a mobile application designed to help Mobile Virtual Network Operators streamline operations and enhance customer engagement.
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Nexer Digital aids firms in European Accessibility Act prep
Mon, 10th Feb 2025
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bbc
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public sector
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nhs
Nexer Digital has landed key clients Bupa and Auto Trader to enhance compliance with the forthcoming European Accessibility Act, aiming for inclusive digital experiences.
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Report reveals CMS challenges in future digital marketing
Fri, 7th Feb 2025
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saas
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ecm
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cx
Sitecore's Websites 2025 report reveals marketers prioritise AI and personalisation amid CMS limitations, with 76% citing budget constraints as a key hurdle.