Digital Experience (DX) stories

Indosat embraces AI to enhance Eid communication network
Yesterday
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uc
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ai
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telco
Indosat Ooredoo Hutchison is leveraging artificial intelligence to enhance its network capacity and connectivity during the busy Eid al-Fitr period.

AI trust varies among New Zealand financial service users
2 days ago
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martech
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cdp
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ai
A Salesforce report reveals New Zealand consumers show mixed trust in AI within financial services, highlighting a growing expectation for lower fees and faster transactions.

Telstra reports record data use at Australian Grand Prix 2025
Last month
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uc
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digital entertainment
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netflix
Telstra recorded a remarkable 94 terabytes of data use during the four-day Formula 1 Australian Grand Prix, doubling last year's 5G traffic.

Kentico unveils AIRA, its AI-driven marketing solution
Last month
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martech
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ueba
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cdp
Kentico has unveiled AIRA, an AI-driven marketing tool designed to seamlessly integrate with existing workflows, streamlining tasks and boosting content creation.

Sinch wins Adobe partner award for third consecutive year
Last month
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cx
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martech
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data privacy
Sinch has been awarded the Adobe Digital Experience Unified Customer Experience Technology Partner of the Year for 2025, its third consecutive win in this category.

Adobe & Microsoft integrate AI agents for marketers
Last month
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uc
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cx
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martech
Adobe has launched a private preview of its Marketing Agent, collaborating with Microsoft to integrate AI in Microsoft 365 Copilot applications, enhancing marketers' productivity.

Adobe introduces new AI capabilities in Experience Cloud
Last month
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data analytics
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cx
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martech
Adobe has unveiled enhanced capabilities within Adobe Experience Cloud, incorporating AI to improve customer experiences and advance B2B strategies.

Adobe launches AI-driven updates for personalised CXO
Last month
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hyperscale
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martech
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ai
Adobe has unveiled AI-driven innovations within its Experience Platform, aiming to transform Customer Experience Orchestration and enhance personalisation at scale.

Insurers focus on AI & growth amid sluggish progress
Last month
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cx
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martech
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ai
Research by Forrester reveals that insurers are focusing on driving growth and improving customer experience through AI investment and system modernisation by 2025.

Ed Keisling appointed Progress' Chief AI officer
Fri, 28th Feb 2025
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ai
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progress
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dx
Progress has appointed Ed Keisling as its Chief AI Officer, focusing on driving AI strategy and enhancing digital offerings to meet customer needs.

F5 unveils new platform to tackle AI-driven complexities
Thu, 27th Feb 2025
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data analytics
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digital transformation
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ai
F5 has launched its new Application Delivery and Security Platform, designed to simplify AI management complexities for organisations embracing AI technology.

Human-centred design essential in software development
Fri, 21st Feb 2025
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digital transformation
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software development
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design thinking
Alex Avery, Founder of Notitia, insists that human-centred design is crucial in software development, ensuring solutions meet user needs, not just technological goals.

Lifecycle launches Nexus App for MVNO customer management
Thu, 20th Feb 2025
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smartphones
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digital transformation
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cx
Lifecycle Software has unveiled its Nexus App, a mobile application designed to help Mobile Virtual Network Operators streamline operations and enhance customer engagement.

Nexer Digital aids firms in European Accessibility Act prep
Mon, 10th Feb 2025
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bbc
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public sector
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nhs
Nexer Digital has landed key clients Bupa and Auto Trader to enhance compliance with the forthcoming European Accessibility Act, aiming for inclusive digital experiences.

Report reveals CMS challenges in future digital marketing
Fri, 7th Feb 2025
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saas
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ecm
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cx
Sitecore's Websites 2025 report reveals marketers prioritise AI and personalisation amid CMS limitations, with 76% citing budget constraints as a key hurdle.

Sitecore's AI-driven CMS sees 100% revenue growth in 2024
Wed, 5th Feb 2025
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digital transformation
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ecm
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cx
Sitecore's XM Cloud has experienced unprecedented growth in 2024, with global revenues soaring 100%, and an impressive 130% rise in the US market.

Umbraco predicts key CMS trends for 2025 including AI focus
Tue, 17th Dec 2024
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data analytics
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digital transformation
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ecm
Umbraco forecasts that AI, personalisation, and security will shape CMS platforms in 2025, emphasising reduced carbon footprints and enhanced user experiences.

Progress unveils Telerik & Kendo UI updates for Q4 2024
Mon, 16th Dec 2024
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software development
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telerik
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progress
Progress has introduced its Q4 2024 updates for Telerik and Kendo UI, enhancing design-to-code efficiency with 70+ new templates and .NET 9 support.

Gap grows between AI adoption by Aussie brands & demand
Thu, 12th Dec 2024
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cx
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martech
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personalisation
A new report reveals a stark divide between Australian consumer expectations for AI adoption and current brand implementation, as 80% demand full integration by year-end.

Sitefinity enhances platform with Next.js support
Wed, 11th Dec 2024
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digital transformation
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martech
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software development
Progress has unveiled new features in its Sitefinity platform, now supporting Next.js, empowering developers to create cutting-edge digital experiences.