Digital Experience (DX) stories

AMBS modernises digital network with new AI-driven upgrade
Yesterday
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edutech
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firewalls
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network infrastructure
Roc Technologies and HPE Aruba Networking have upgraded the network at Alliance Manchester Business School to enhance digital experience and security for users.

Riverbed expands AI observability platform with new features
This month
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uc
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aiops
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genai
Riverbed has unveiled an expansion of its AI observability platform, introducing new tools that promise to optimise IT operations and improve data insights.

AI hallucinations challenge customer experience strategy
This month
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cx
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martech
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genai
Coveo's latest CX Relevance Report reveals that 49% of customers experience AI hallucinations, prompting scepticism and a demand for better digital experiences.

Discovermarket & Sympla launch Evento Seguro in Brazil
This month
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chubb
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insurtech
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accessibility
Insurtech discovermarket has teamed up with Sympla to launch Evento Seguro in Brazil, offering enhanced Public Liability Insurance for event organisers.

New Relic unveils eAPM to boost Kubernetes observability
This month
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devops
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digital transformation
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it automation
New Relic has launched eAPM, a feature to enhance IT team efficiency and boost application uptime through automated monitoring of Kubernetes applications.

Indosat embraces AI to enhance Eid communication network
Last month
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uc
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ai
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telco
Indosat Ooredoo Hutchison is leveraging artificial intelligence to enhance its network capacity and connectivity during the busy Eid al-Fitr period.

AI trust varies among New Zealand financial service users
Last month
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martech
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cdp
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ai
A Salesforce report reveals New Zealand consumers show mixed trust in AI within financial services, highlighting a growing expectation for lower fees and faster transactions.

Telstra reports record data use at Australian Grand Prix 2025
Last month
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uc
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digital entertainment
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netflix
Telstra recorded a remarkable 94 terabytes of data use during the four-day Formula 1 Australian Grand Prix, doubling last year's 5G traffic.

Kentico unveils AIRA, its AI-driven marketing solution
Last month
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martech
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ueba
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cdp
Kentico has unveiled AIRA, an AI-driven marketing tool designed to seamlessly integrate with existing workflows, streamlining tasks and boosting content creation.

Sinch wins Adobe partner award for third consecutive year
Last month
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cx
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martech
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data privacy
Sinch has been awarded the Adobe Digital Experience Unified Customer Experience Technology Partner of the Year for 2025, its third consecutive win in this category.

Adobe & Microsoft integrate AI agents for marketers
Last month
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uc
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cx
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martech
Adobe has launched a private preview of its Marketing Agent, collaborating with Microsoft to integrate AI in Microsoft 365 Copilot applications, enhancing marketers' productivity.

Adobe introduces new AI capabilities in Experience Cloud
Last month
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data analytics
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cx
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martech
Adobe has unveiled enhanced capabilities within Adobe Experience Cloud, incorporating AI to improve customer experiences and advance B2B strategies.

Adobe launches AI-driven updates for personalised CXO
Last month
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hyperscale
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martech
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ai
Adobe has unveiled AI-driven innovations within its Experience Platform, aiming to transform Customer Experience Orchestration and enhance personalisation at scale.

Insurers focus on AI & growth amid sluggish progress
Last month
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cx
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martech
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ai
Research by Forrester reveals that insurers are focusing on driving growth and improving customer experience through AI investment and system modernisation by 2025.

Ed Keisling appointed Progress' Chief AI officer
Fri, 28th Feb 2025
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ai
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progress
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dx
Progress has appointed Ed Keisling as its Chief AI Officer, focusing on driving AI strategy and enhancing digital offerings to meet customer needs.

F5 unveils new platform to tackle AI-driven complexities
Thu, 27th Feb 2025
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data analytics
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digital transformation
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ai
F5 has launched its new Application Delivery and Security Platform, designed to simplify AI management complexities for organisations embracing AI technology.

Human-centred design essential in software development
Fri, 21st Feb 2025
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digital transformation
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software development
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design thinking
Alex Avery, Founder of Notitia, insists that human-centred design is crucial in software development, ensuring solutions meet user needs, not just technological goals.

Lifecycle launches Nexus App for MVNO customer management
Thu, 20th Feb 2025
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smartphones
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digital transformation
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cx
Lifecycle Software has unveiled its Nexus App, a mobile application designed to help Mobile Virtual Network Operators streamline operations and enhance customer engagement.

Nexer Digital aids firms in European Accessibility Act prep
Mon, 10th Feb 2025
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bbc
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public sector
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nhs
Nexer Digital has landed key clients Bupa and Auto Trader to enhance compliance with the forthcoming European Accessibility Act, aiming for inclusive digital experiences.

Report reveals CMS challenges in future digital marketing
Fri, 7th Feb 2025
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saas
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ecm
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cx
Sitecore's Websites 2025 report reveals marketers prioritise AI and personalisation amid CMS limitations, with 76% citing budget constraints as a key hurdle.