Customer Support stories - Page 5

8x8 publishes report highlighting the growing adoption and value of conversational AI in the contact centre industry.

Almost half of digital experience professionals lack insight into customer preferences on their apps and websites.

ECI Software Solutions appoints Riz Karim as Chief Customer Officer to enhance customer support globally in various industries.

The journey to enhancing the customer experience for CSPs is an intricate undertaking that requires careful attention at every touchpoint.

Neat is ramping up partner and customer support across ANZ due to the increased demand from organisations seeking next-generation video technology.

Australian software platform, Deputy, aims to bolster international expansion by appointing its first-ever Chief Customer Officer and SVP Head of EMEA.

New Zealand-based cryptocurrency platform, Easy Crypto, has appointed officer of the New Zealand Order of Merit, Khoa Dang Pham, to its board.

HiBob, an HR tech platform, appoints Sarah Reynolds as Chief Marketing Officer to grow the company's global reach and drive go-to-market excellence.

PPDS hires Kristen O'Connor as Sales Operations Manager for North America, part of a 50% staff increase to support company growth.

Freshworks appoints Sandie Overtveld as SVP for Asia-Pacific, Japan, Middle East, and Africa markets to oversee growth efforts in these regions.

David Goldsmith returns to Class as Business Development Manager, focusing on building relationships and driving growth through technology innovation.

Legal tech provider Access Legal appoints Emma de Sousa as new Managing Director to lead company's growth and deliver unrivaled service to law firms.

TREND Networks promotes Dan Barrera to Director of Product Innovation and Tim Widdershoven to International Sales Director, to grow their business globally.

Advanced appoints Nick Gallimore as MD of People Management, consolidating their people management brands to accelerate market share in 2023.

Class, an Australian wealth accounting software firm, has appointed four general managers to its leadership team in its new operating model.

Dutch digital asset management company, Bynder, has opened its first office in APAC, hiring locally to better serve its expanding customer base.

Is this stress worth it? Are there legitimate reasons you should pursue consolidating your utility bills through consolidated providers?.

After partnering with J2 Global, Kiwi online backup firm Nexus Data Security rebrands as KeepItSafe, enhancing services with local NZ data storage.

Wireless innovator PowerbyProxi secures USD $5 million from TE Connectivity, enhancing its global footprint and strengthening the future of wireless tech.

Regional virtualisation adoption boom sparks year on year revenue growth for company, which increases NZ revenue by 102% during the final quarter.