Customer retention stories - Page 4
SecurityBridge enjoyed exceptional growth over 2023
Tue, 30th Jan 2024
#
cx
#
martech
#
cybersecurity
SecurityBridge, a global SAP security provider, experienced some remarkable growth in 2023, doubling its revenue.
Simon Rollenbeck joins Komo Technologies as marketing head
Tue, 23rd Jan 2024
#
cx
#
martech
#
digital entertainment
Australian company, Komo Technologies, welcomes accomplished marketing specialist Simon Rollenbeck as its new Head of Marketing to bolster growth strategy and customer engagement.
Businesses plan sweep of loyalty program changes by 2027
Thu, 18th Jan 2024
#
cx
#
martech
#
capgemini
Amidst economic woes, 9 in 10 businesses plan to revamp their loyalty schemes by 2027, with 65% expected to replatform.
Salient Predictions joins Insurtech Vanguards to enhance climate resilience
Thu, 11th Jan 2024
#
data analytics
#
cx
#
martech
Weather forecasting firm, Salient Predictions, joins the Insurtech Vanguards programme, advancing insurers' response to climate change with prediction technology.
Advancements in AI tipped to transform telecoms sector in 2024
Sat, 16th Dec 2023
#
uc
#
data analytics
#
cx
AI advancements, specifically Large Language Models, are set to reshape the telecom industry in 2024, predicts a Senior Consultant at Teradata.
Reviewing Black Friday trends offers insights for future retail strategies
Tue, 5th Dec 2023
#
data analytics
#
cx
#
martech
Analysis of 2023 Black Friday retail patterns suggests future strategies, with UK buyers showing higher spend inclination.
Australia predicts record Black Friday sales amidst economic challenges
Mon, 20th Nov 2023
#
cx
#
martech
#
partner programmes
Australia prepares for its biggest ever Black Friday sales, with retailers' discount offers expected to surpass previous years, according to a study by Fiverr.
Investment institutions recognise data power but lack capability, says study
Tue, 14th Nov 2023
#
storage
#
data analytics
#
cx
Despite recognising data's potential, a majority of investment institutions lack requisite technical proficiency, a study reports.
Mismatch in generative AI usage & consumer preference in ANZ
Tue, 7th Nov 2023
#
data analytics
#
cx
#
martech
An Adobe report reveals only 6% of ANZ brands use generative AI despite 39% of consumers favouring AI-assisted interactions.
Antavo launches academy to foster customer loyalty & enhance skills
Fri, 3rd Nov 2023
#
cx
#
martech
#
partner programmes
Antavo, the loyalty cloud platform, has launched the Antavo Academy, a training scheme that offers hands-on tutoring and certification.
Beyond NPS: Why trust matters most in customer loyalty
Wed, 25th Oct 2023
#
cx
#
martech
#
nps
It may be the one number you need to grow, but most organisations aren't clear on the best way to increase their NPS score.
Video: 10 Minute IT Jams - An update from Amperity with Billy Loizou
Tue, 17th Oct 2023
#
data analytics
#
cx
#
martech
Billy Loizou, who is the Area Vice President for APAC at Amperity, joins us today to tell us more about Amperity and what they are doing in the APAC region.
Push for visually impaired inclusion during Blindness Awareness Month
Mon, 16th Oct 2023
#
cx
#
martech
#
digital divide
National Blindness Awareness Month shines a spotlight on digital exclusion, affecting over 2 million visually impaired UK internet users.
Third-party solutions herald new era in online fraud prevention
Sat, 14th Oct 2023
#
cx
#
martech
#
commerce systems
Rise in online fraud prompts Payment Service Providers to seek innovative third-party solutions for prevention.
Pendula and Isoton partner to revolutionize telco customer retention strategies
Fri, 13th Oct 2023
#
storage
#
cx
#
martech
Pendula teams up with Isoton to bring data-driven solutions for boosting customer retention in the telecom sector.
Thoughtworks and Hipages launch all-in-one tradie platform
Thu, 12th Oct 2023
#
saas
#
digital transformation
#
cx
Thoughtworks collaborates with hipages to introduce a platform for tradespeople in Australia to streamline services.
Eric Morris Joins Tech-Driven Delivery Firm Deliver In Person
Wed, 11th Oct 2023
#
data analytics
#
cx
#
martech
Former CEO of Brand Collective and PAS Group, Eric Morris, joins delivery company Deliver In Person as advisory board member.
Yotpo appoints Adam Ioakim as General Manager for Asia-Pacific
Mon, 9th Oct 2023
#
cx
#
martech
#
services
Yotpo appoints Adam Ioakim as GM for APAC, aiming to strengthen growth in the region and expand the Yotpo team.
Building L.I.V.E. enterprises with a fusion of AI and digital transformation
Tue, 19th Sep 2023
#
crm
#
data analytics
#
digital transformation
AI: A transformative force in the future of digital transformation. Discover its impact in the L.I.V.E. enterprises approach.
LeanDNA Adds CRO & CMO to Executive Team
Fri, 15th Sep 2023
#
cx
#
martech
#
sales
LeanDNA strengthens executive team with new CRO Olivier Gachot and CMO Jordan Slabaugh to drive go-to-market strategy and accelerate growth.