Global Stories

Google Cloud launches Gemini Enterprise Agent Platform

Google Cloud folds Vertex AI into Gemini Enterprise Agent Platform, adding governance and production tools as firms race to deploy secure AI agents.

By Sean Mitchell • 5 min read • Last week

Conversational AI

Bedrock Data extends ArgusAI governance to Google Vertex AI

Bedrock Data expands ArgusAI to Google Vertex AI, giving firms one policy layer to govern agents across AWS, Snowflake and Google.

By Sean Mitchell • 4 min read • Last week

Conversational AI

Gulf Edge & Kore.ai strike exclusive Thailand AI deal

Gulf Edge wins sole Thai access to Kore.ai's software, aiming to roll out localised AI tools across energy, banking and telecoms.

By Sofiah Nichole Salivio • 4 min read • Last week

Conversational AI

Newo appoints Jason Luo as Chief Executive Officer

Newo names Jason Luo Chief Executive Officer after USD $25 million funding round as it targets small businesses missing inbound calls.

By Mark Tarre • 4 min read • Last week

Conversational AI

Snowflake expands AI tools for business users & developers

Snowflake broadens AI platform with new business-user agents and developer tools to move corporate projects from pilots into everyday workflows.

By Sofiah Nichole Salivio • 5 min read • Last week

Conversational AI

Adobe launches AI brand visibility tools for businesses

Adobe expands Experience Manager with AI visibility tools as businesses race to control brand truth across chat services and AI-driven shopping.

By Sean Mitchell • 4 min read • Last week

Conversational AI

Sinch named leader in IDC communications platform study

Sinch named as a Leader in IDC's inaugural communications engagement platform study, with AI-native orchestration and broad cloud services highlighted.

By Mark Tarre • 3 min read • Last week

Conversational AI

HubSpot launches AI tools to tackle search decline

HubSpot bets on answer engines and AI-driven sales, marketing and support tools as it says organic traffic has fallen 27% year on year.

By Sofiah Nichole Salivio • 4 min read • Last month

Conversational AI

Twilio launches embeddable Flex contact centre for apps

Twilio unveils embeddable Flex contact centre tools for web apps, adding Salesforce voice support, enhanced reporting and new pricing.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Conversational AI

Syndigo launches SynapseGo for agentic PXM workflows

Syndigo rolls out SynapseGo to let marketers and eCommerce teams trigger approved product data workflows by chat, aiming to cut manual effort.

By Sean Mitchell • 4 min read • Last month

Conversational AI

Aryza acquires Umbrella Tech in AI collections push

Aryza buys Toronto-based Umbrella Tech to add voice AI, speech analytics and autonomous agents to its collections and recoveries software.

By Karen Joy Bacudo • 3 min read • Last month

Conversational AI

Showpad launches AI platform for field sales teams

Showpad rolls out AI-native revenue platform to help field sales teams cut admin, unify coaching and lift execution across customer visits.

By Catherine Knowles • 4 min read • Last month

Conversational AI

Denodo study flags trust gap in agentic AI adoption

Denodo survey finds real-time data, security and context are the main barriers as firms struggle to trust agentic AI at scale.

By Sofiah Nichole Salivio • 3 min read • Last month

Conversational AI

Adobe unveils Firefly AI assistant to streamline creative workflows

Adobe unveils Firefly AI Assistant to streamline multi-step creative workflows across Photoshop, Premiere and other apps, with public beta due soon.

By Sean Mitchell • 3 min read • Last month

Stories from Other Regions

Conversational AI

AUA launches AI agents for student support & admissions

American University of Antigua partners with Druid AI to deploy agentic software that chases documents, logs enquiries and flags struggling students.

By Catherine Knowles • 4 min read • Last week

Conversational AI

UK finance chiefs prioritise AI accuracy over speed

UK finance chiefs say AI adoption will hinge on traceable outputs and human oversight, as Bloomberg survey shows trust beats speed in regulated markets.

By Karen Joy Bacudo • 4 min read • Last week