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Commerce Commission stories

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ComCom seeks feedback on broadband performance programme

Thu, 24th Feb 2022
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The Commerce Commission is inviting feedback on enhancements to its Measuring Broadband New Zealand programme.
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Proceedings filed against government software provider

Mon, 24th Jan 2022
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The NZ Commerce Commission has now filed proceedings against digital government software company Objective Corporation Limited (Objective).
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Watchdog expects telecommunications retail service issues to be addressed

Wed, 15th Sep 2021
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The Commerce Commission wants to see an improvement in the quality of retail services offered by the telecommunications industry.
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Commerce Commission wants better outcomes for complaints about telecommunications industry

Thu, 2nd Sep 2021
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Commerce Commission calls for improvements to telecommunications dispute resolution scheme to benefit consumers and industry.
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Commerce Commission releases draft report on telco dispute scheme

Wed, 1st Sep 2021
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The number of complaints received by the Telecommunications Dispute Resolution Scheme has grown on average by 14% year on year.
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Com Com to head to court on Google Ads price fixing

Mon, 16th Aug 2021
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The Commerce Commission has filed proceedings at the High Court claiming Moola engaged in cartel conduct relating to online advertising on Google Ads.
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The Commerce Commission warns telcos over unclear marketing

Thu, 12th Aug 2021
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The Commerce Commission urgently seeks views on proposed marketing principles to reduce consumer confusion about alternative technology.
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Commerce Commission maintains regulation of telco services to protect consumers

Wed, 12th May 2021
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UK regulators uphold regulation on three wholesale telecoms services to maintain competition and protect consumers.
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NZ telco industry welcomes ComCom review into dispute resolution scheme

Wed, 28th Apr 2021
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New Zealand telcos back Commerce Commission's review into the Telecomms Dispute Resolution Scheme, says NZ Telecommunications Forum.
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Faster fibre plans, says Commerce Commission

Tue, 13th Apr 2021
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The performance of Fibre Max plans has substantially improved, according to the Commerce Commission's Measuring Broadband New Zealand report.
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Commission completes review of consumer mobile phone bills

Fri, 2nd Apr 2021
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Commerce Commission completes mobile bill review, with refined analysis saving one in seven consumers an average of £18.28 per month.
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ComCom: Broadband pricing stagnant in 2020 despite NZers flocking online

Tue, 16th Mar 2021
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Despite increased demand, fixed line broadband pricing remains expensive tor all tiers compared to other countries in the OECD.
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Telco Plan B under fire over failure to comply with levy requirements

Mon, 15th Mar 2021
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Plan B Group warned by Commerce Commission over failure to meet information obligations for Telecommunications Development Levy (TDL).
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Chorus looking to spend $1.6 billion - ComCom seeks feedback

Mon, 15th Feb 2021
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The Commerce Commission is consulting on a proposal from Chorus to spend $1.6 billion over the first three years of the new fibre regulatory regime.
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Commerce Commission to promote competition in telco markets

Tue, 2nd Feb 2021
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Commerce Commission launches survey for stakeholders to provide input on new regulations for fibre service providers in New Zealand.
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ComCom warns Noel Leeming Group over delivery representations during COVID-19

Thu, 31st Dec 2020
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Noel Leeming Group warned by Commerce Commission for making delivery representations without reasonable grounds.
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ComCom testing programme improves NZ broadband performance

Fri, 11th Dec 2020
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The Commerce Commission's Measuring Broadband New Zealand programme has helped to identify and fix network problems.
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ComCom seeks increase in telecommunications, fibre funding

Thu, 10th Dec 2020
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Commerce Commission seeks feedback on funding for regulation of telecommunications, electricity, and gas sectors. Increased funding proposed.
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Commerce Commission finalises consumer protections for withdrawal of copper phone and broadband services

Thu, 10th Dec 2020
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The code sets out the requirements Chorus must meet before it can stop providing wholesale copper phone and broadband services, including ADSL and VDSL.
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NZ telco industry welcomes ComCom 111 Contact Code

Wed, 18th Nov 2020
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The telecommunications industry is committed to ensuring vulnerable customers can continue to access emergency services.