Cloud stories - Page 93

Kinetic IT has been appointed to the WA Government's CUATIS2024 tech panel, streamlining access to ICT infrastructure and managed services for five years.

Almost all contact centres now use AI, but success hinges on blending technology with human skills to tackle complex, emotional customer needs effectively.

Australian organisations embracing AI must focus on principled use, strong data infrastructure, and sustainable practices to ensure responsible, scalable change.

Ingram Micro partners with Cohesity to enhance data protection and cyber resilience solutions for channel partners across Singapore, Indonesia and Australia.

Permaconn launches Video IQ, a cloud-based service transforming existing CCTV cameras into smart, monitored security solutions in under 10 minutes.

Wiise appoints Sullivan McIntyre as Chief Product Officer to lead AI-driven ERP innovation for Australian and New Zealand SMBs.

Fergus has appointed Hugh Walker as Head of Customer Experience to lead customer teams and enhance its job management software platform globally.

Stefan Leitl returns to Melbourne as Cisco's new Vice President for Australia and New Zealand, bringing extensive global experience in IoT and digital transformation.

Exabeam appoints Patrick Ibrahim as Regional Sales Manager for Australia to boost security operations and expand market presence in key regions.

Synology updates Office Suite with AI tools for private clouds, boosting productivity while ensuring data privacy and compliance for organisations.

ANZ firms could save AUD $2.5 billion annually by switching to third-party IT support, freeing funds for AI and innovation amid rising vendor costs.

Australian banks invest heavily in AI but struggle to realise value amid complex compliance, fragmented data, and rising customer trust concerns, experts say.

EnterpriseDB's AI platform helps datacentres slash carbon emissions by up to 87% and energy use by 81%, cutting costs while maintaining performance.

Manhattan Associates has promoted Raghav Sibal to Vice President, APAC, to lead growth amid rising demand for cloud and AI supply chain solutions in Asia-Pacific.

China-linked hackers MURKY PANDA exploit trusted cloud relationships to conduct cyberespionage against North American government and tech sectors.

Hitachi Vantara's VSP One SDS is now on Microsoft Azure Marketplace, helping enterprises cut cloud storage costs and simplify hybrid cloud management.

The Access Group acquires ATO SmartDocs to enhance its accounting software suite, boosting automation and compliance support for Australian firms.

Asia Pacific data centre capacity hit 12,634 MW in H1 2025, with Thailand and Malaysia driving 64% of new growth, sparking regional infrastructure expansion.

CompTIA launches AI Prompting Essentials course to build practical AI skills and boost confidence for workers across all job roles and experience levels.

New research reveals AI and fragmented digital identities are increasing enterprise security risks, with 11 hours spent investigating each critical incident.