Business Intelligence (BI) stories - Page 3
The prevalence of computers in business (and everywhere) generates enormous quantities of data. Business Intelligence seeks to extract further value from this data (after it has served its immediate purpose, and is shunted off to storage) through analysis and contextualization. If data is described as the ‘new oil’, BI is the derricks tapping the well. BI generally requires uniform data before analysis can take place, with data extracted from source systems and loaded into secondary structures such as ‘data warehouses/lakes’. The analysis outputs are typically sent to managers and executives within the business in the form of reports (or managers are equipped with the tools to create their own reports) assessing performance, providing insights or identifying opportunities.
MYOB boosts contact centre insight with new analytics
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digital transformation
MYOB links its CX platform with Customer Science analytics, automating reporting and lifting contact centre satisfaction and resolution rates.
Sage adds new AI tools to boost Intacct finance teams
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martech
Sage unveils new AI tools in Intacct to speed finance closes, sharpen cash visibility and cut manual work across mid-sized organisations.
V2 AI bolsters Asia Pacific team amid agentic AI boom
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hyperscale
V2 AI names new Asia Pacific leaders as it doubles consultants and rides surging enterprise demand for large-scale agentic AI projects.
Stop burning money on manual marketing tasks
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devops
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data analytics
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digital transformation
Stop wasting budget on grunt work: use agentic automation to handle competitor intel, reporting, SEO and lead routing so marketers drive revenue.
Ramp unveils AI Accounting Agent to speed month-end close
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data analytics
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digital transformation
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fintech
Ramp launches an AI Accounting Agent that codes transactions, handles accruals and reconciles ERP data to speed up the month-end close.
Intuit debuts AI-native Accountant Suite in Australia
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data analytics
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digital transformation
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fintech
Intuit launches its AI-native Accountant Suite in Australia, promising to ease capacity strain and turn automation into a growth driver.
Notitia & Rod Jager form Tasmanian data partnership
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data analytics
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digital transformation
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hyperscale
Notitia partners with Rod Jager Consulting to establish a formal Tasmanian base, expanding data and digital transformation services statewide.
Aurasell unveils AI-native GTM OS overlay for CRMs
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crm
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data analytics
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digital transformation
Aurasell launches GTM OS, an AI-native overlay that automates go-to-market workflows across existing CRMs without risky system replacement.
Unanet unveils Champ AI copilot for architecture ERP
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data analytics
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digital transformation
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physical security
Unanet launches Champ AI copilot inside its architecture ERP, letting AEC firms query data in plain language and automate core workflows.
Oracle NetSuite unveils AI tools & integration push
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saas
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data analytics
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digital transformation
Oracle NetSuite launches AI tools and a low-code integration platform to automate finance, planning and customer workflows across its suite.
Prophet strengthens AI team with key engineering hires
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data analytics
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data science
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cartech
Prophet bolsters its AI decision intelligence platform with senior engineering hires to drive product innovation and meet rising demand.
Calero unveils AI assistant for telecom invoice insight
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data analytics
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digital transformation
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rpa
Calero launches AI-powered assistant to give TEM and MEM teams instant, conversational insight from complex telecom and mobility invoices.
Qlik rolls out governed agentic AI & MCP for Qlik Cloud
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data analytics
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hyperscale
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risk & compliance
Qlik rolls out agentic AI and an MCP server in Qlik Cloud, linking governed analytics to third-party assistants like Anthropic Claude.
Xero Analytics adds AI cash forecasts & ops metrics
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Xero is boosting its Analytics tool with AI cash flow forecasts, behavioural insights and operational metrics on shareable visual dashboards.
DXC rolls out Amazon Quick AI workspace to 115,000 staff
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manufacturing
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data analytics
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digital transformation
DXC deploys Amazon Quick AI workspace to 115,000 staff in 70 countries and launches a practice to push enterprise AI beyond pilot stage.
MODLR launches visual scripting for no-code data flows
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storage
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data analytics
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digital transformation
MODLR has added a Visual Scripting Engine to its CPM platform, letting finance and operations teams build no-code data workflows.
How to stop disposable emails damaging your business
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data protection
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data analytics
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martech
Disposable emails are quietly wrecking sender reputation, analytics and security. Here's how to block them without losing real users.
FiLLi Cafe adopts Oracle NetSuite to drive global growth
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data analytics
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cx
FiLLi Cafe adopts Oracle NetSuite to streamline finance, inventory and franchise operations as it scales to 100-plus sites in 13 countries.
Exclusive: Celonis' Kerry Brown warns CIOs to 'remove chaos'
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data analytics
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digital transformation
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cx
Celonis touts digital twins and process data as the missing link to turn scattered enterprise AI experiments into measurable business gains.
Cloudera brings AI inference & analytics on premises
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data protection
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hybrid cloud
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data analytics
Cloudera brings AI inference, analytics and visualisation into customer data centres, promising tighter control over sensitive enterprise data.