Business Intelligence (BI) stories
The prevalence of computers in business (and everywhere) generates enormous quantities of data. Business Intelligence seeks to extract further value from this data (after it has served its immediate purpose, and is shunted off to storage) through analysis and contextualization. If data is described as the ‘new oil’, BI is the derricks tapping the well. BI generally requires uniform data before analysis can take place, with data extracted from source systems and loaded into secondary structures such as ‘data warehouses/lakes’. The analysis outputs are typically sent to managers and executives within the business in the form of reports (or managers are equipped with the tools to create their own reports) assessing performance, providing insights or identifying opportunities.
SAS adds agentic AI tools to Customer Intelligence 360
Today
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data analytics
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cx
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martech
SAS expands Customer Intelligence 360 with agentic AI tools for marketers, adding specialist agents to streamline journeys, searches and audience work.
SAS marks 50 years with focus on trusted AI growth
Today
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data analytics
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digital transformation
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cx
SAS marks 50 years by sharpening its push into trusted AI, as Jim Goodnight says the software group's focus remains on governance and accountability.
SAS adds Copilot & agentic AI tools to Viya platform
Today
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manufacturing
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data analytics
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data science
SAS expands Viya with AI assistants and agentic tools, including Copilot, MCP Server and an accelerator to bring governed AI into workflows.
SAS refreshes data management tools for AI governance
Today
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virtualisation
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data protection
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data analytics
SAS updates its data management portfolio with cloud-native tools to improve governance, cut data movement and support analytics and AI.
team.blue rolls out AI tools across its business brands
2 days ago
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saas
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data protection
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data analytics
team.blue widens AI push with new tools for booking, compliance, website creation and data analysis across four brands.
Heligan launches new strategic advisory & risk unit
2 days ago
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data analytics
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data science
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advanced persistent threat protection
Heligan Group launches strategic advisory unit to tackle sanctions, ownership and cyber risk for investors, defence clients and high-net-worth buyers.
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GapMaps appoints Peter Holmes as Chief Executive Officer
Last week
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saas
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data analytics
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erp
GapMaps names Peter Holmes Chief Executive Officer as Melbourne software company steps up global expansion and investment in AI-driven location intelligence.
ClickHouse deepens Google Cloud tie-up with four updates
Last week
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saas
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storage
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private cloud
ClickHouse broadens Google Cloud partnership with Lakehouse access, Bring Your Own Cloud, Axion migration and Antigravity link.
Quantium launches Gemini Enterprise practice with Google
Last week
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data analytics
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digital transformation
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multi-cloud
Quantium joins Google Cloud's Gemini Enterprise push with a new AI practice aimed at moving enterprise agents from pilots into production.
Google Cloud launches Agentic Data Cloud for AI agents
Last week
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hybrid cloud
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data analytics
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digital transformation
Google Cloud broadens its data platform with agent-focused tools, cross-cloud federation and new performance upgrades for enterprise users.
Google expands Gemini Enterprise with governance features
Last week
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devops
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hybrid cloud
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data analytics
Google adds long-running agents, a shared workspace and a governance layer to Gemini Enterprise as businesses seek AI they can monitor and control.
Oracle & Google Cloud add Gemini Enterprise database agent
Last week
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hybrid cloud
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data analytics
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digital transformation
Oracle and Google Cloud add Gemini Enterprise access to governed database data, letting users query enterprise records in natural language without SQL.
Xero unveils AI business health scorecards for users
Last week
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saas
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uc
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data analytics
Xero rolls out AI-powered business health scorecards as 4.6 million subscribers gain deeper KPI tracking, cash flow forecasts and sharing tools.
Snowflake expands AI tools for business users & developers
Last week
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manufacturing
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data analytics
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digital transformation
Snowflake adds new AI features for business users and developers, including mobile access, Gmail and Slack links, and broader support across enterprise systems.
GapMaps partners with Panolytica on segmentation data
Last week
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crm
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data analytics
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ai
GapMaps deepens its data marketplace with Panolytica, giving marketers and planners finer-grained consumer insights across Australia, the UK and Saudi Arabia.
Snowflake expands AI tools for business users & developers
Last week
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uc
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data analytics
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digital transformation
Snowflake broadens AI platform with new business-user agents and developer tools to move corporate projects from pilots into everyday workflows.
Conductor launches AgentStack for AI search visibility
Last week
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data analytics
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digital transformation
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cx
Conductor unveils AgentStack to help enterprises track, shape and optimise brand visibility across AI search services and chatbots.
Accounting software faces AI rivals in bookkeeping shift
Last week
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data analytics
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digital transformation
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fintech
Intuit's QuickBooks is under pressure as AI start-ups push automated bookkeeping, forcing accounting software to prove it can do more than digitise ledgers.
TestRail launches AI test script generation in beta
This month
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devops
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data analytics
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rpa
TestRail adds AI test script generation to version 10.2, aiming to cut boilerplate coding and help QA teams scale automation faster.
Twilio launches embeddable Flex contact centre for apps
This month
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uc
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data analytics
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digital transformation
Twilio unveils embeddable Flex contact centre tools for web apps, adding Salesforce voice support, enhanced reporting and new pricing.