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Best Practice Stories - Page 2

Australian Stories

Best Practice stories

EY launches AI Academy to upskill Australian workers
Data Protection

EY launches AI Academy to upskill Australian workers

EY has launched an AI Academy in Australia to upskill workers, standardise everyday AI use and tighten governance across organisations.

By Kaleah Salmon • 4 min read • Wed, 18th Mar 2026
Blacktown Council marks 13 years of plain English reform
Social Media

Blacktown Council marks 13 years of plain English reform

Blacktown Council marks 13 years of plain English reforms, cutting complaints and boosting trust in one of Australia's most diverse cities.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 4th Mar 2026
PEXA unveils AML tool PEXA Clear for property sector
Surveillance

PEXA unveils AML tool PEXA Clear for property sector

PEXA launches PEXA Clear AML tool for Australian property sector, ahead of new AUSTRAC Tranche 2 rules starting 1 July 2026.

By Mark Tarre • 4 min read • Tue, 20th Jan 2026
Vantage Markets take home Trend Micro Innovation Award
Data Protection

Vantage Markets take home Trend Micro Innovation Award

Vantage Markets secures Trend Micro's Innovation Partnership Award for transforming security and driving real-time threat intelligence sharing.

By Shannon Williams • 5 min read • Wed, 24th Dec 2025

Global Stories

Best Practice stories

Gamma urges diagnosis-led rethink of customer experience
EduTech

Gamma urges diagnosis-led rethink of customer experience

Gamma is urging organisations to treat missed calls and long queues as symptoms of deeper CX flaws in systems, processes and culture.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 12th Mar 2026
Generate Summit unveils 2026 B2B marketer keynotes
Marketing Technologies

Generate Summit unveils 2026 B2B marketer keynotes

Generate Summit names first 2026 keynotes for its Sydney B2B marketer conference, promising hands-on sessions and a strict no-selling rule.

By Catherine Knowles • 3 min read • Mon, 9th Mar 2026
Most homes never change router passwords, guide warns
Malware

Most homes never change router passwords, guide warns

Most households leave router admin passwords unchanged, prompting insurer Everywhen to issue a 10‑step guide to secure home Wi‑Fi.

By Shannon Williams • 4 min read • Thu, 12th Feb 2026
Why cybersecurity frameworks matter more than ever
Ransomware

Why cybersecurity frameworks matter more than ever

As cyber spend soars past USD $100 billion, rising breaches show Australian firms need clear security frameworks more than extra tools.

By Gareth Cox • 4 min read • Tue, 27th Jan 2026
Genie Goals' Life Goals book spotlights eCommerce AI
Customer Experience

Genie Goals' Life Goals book spotlights eCommerce AI

Genie Goals' latest Life Goals book showcases 75 eCommerce campaigns, spotlighting AI-driven innovation from global and challenger brands.

By Mark Tarre • 4 min read • Mon, 12th Jan 2026
UK firms see responsible AI as key competitive edge
Digital Transformation

UK firms see responsible AI as key competitive edge

Most UK business leaders say responsible AI will be a key competitive edge within three years, but many still struggle to put it into practice.

By Catherine Knowles • 4 min read • Thu, 18th Dec 2025
Opengear achieves SOC 2, ISO 27001 security double
Firewalls

Opengear achieves SOC 2, ISO 27001 security double

Opengear secures SOC 2 Type 2 and ISO 27001 certifications, bolstering trust in its resilient network management and independent control plane.

By Catherine Knowles • 4 min read • Thu, 18th Dec 2025
Ecommpay gains full DAC approval for accessible site
Fintech

Ecommpay gains full DAC approval for accessible site

Ecommpay secures full Digital Accessibility Centre approval as its redesigned website and product pages meet WCAG 2.2 AA standards.

By Sean Mitchell • 4 min read • Fri, 12th Dec 2025

Stories from Other Regions

Best Practice stories

Xero outlines smoother NZ year-end workflow for firms
Software-as-a-Service

Xero outlines smoother NZ year-end workflow for firms

Xero unveils an automated year-end workflow for NZ accountants, cutting manual rollovers and sharpening reconciliation and client reviews.

By Karen Joy Bacudo • 4 min read • Thu, 12th Mar 2026
Festina urges UK to embed retirement income from outset
Fintech

Festina urges UK to embed retirement income from outset

Festina urges UK pension schemes to embed retirement income choices from day one, warning savings-first systems leave retirees adrift.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 11th Mar 2026
Bizzdesign enters top 20 of UK public sector Tech200
Software-as-a-Service

Bizzdesign enters top 20 of UK public sector Tech200

Bizzdesign debuts in Tussell's Tech200, ranking 17th as UK public sector revenue surges 392% amid rising demand for digital transformation.

By Shannon Williams • 3 min read • Fri, 20th Feb 2026
Scottish Continuity appoints Alison Stone as new Chair
Data Protection

Scottish Continuity appoints Alison Stone as new Chair

Alison Stone has been appointed incoming Chair of Scottish Continuity, with her role to be confirmed at this month's Resilient Scotland conference.

By Sofiah Nichole Salivio • 3 min read • Thu, 19th Feb 2026
New UK institute launches to professionalise innovation
DevOps

New UK institute launches to professionalise innovation

A new UK Institute of Innovation Management has launched to professionalise innovation, set standards and accredit innovation leaders.

By Sean Mitchell • 4 min read • Thu, 8th Jan 2026