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B2B stories

Colladium launches SMSF gateway amid service closures
Fintech

Colladium launches SMSF gateway amid service closures

Closure of rival gateway services is pushing SMSF trustees and accountants to seek a new Electronic Service Address provider.

By Sean Mitchell • 3 min read • Last month

Global Stories

B2B stories

AI to wipe out 49% of customer service jobs by 2030
Data Analytics

AI to wipe out 49% of customer service jobs by 2030

Routine call-handling jobs face the sharpest risk as AI agents take over most customer queries, forcing firms to retrain staff quickly by 2030.

By Sean Mitchell • 3 min read • Last week
TNS Global backs eSIM Go expansion into the UK MVNO market
Digital Transformation

TNS Global backs eSIM Go expansion into the UK MVNO market

Expansion into UK mobile services has gained fresh backing as TNS Global funds eSIM Go's push beyond travel eSIM into MVNOs.

By Sean Mitchell • 4 min read • Last week
Growth Catalyst Group names Maia Benson Chief Commercial Officer
Software-as-a-Service

Growth Catalyst Group names Maia Benson Chief Commercial Officer

The appointment aims to sharpen sales and customer strategy as the group expands across consulting, fulfilment and logistics operations.

By Joseph Gabriel Lagonsin • 5 min read • This month
Dun & Bradstreet partners Anthropic on compliance AI
Digital Transformation

Dun & Bradstreet partners Anthropic on compliance AI

The deal could speed up onboarding for banks and other regulated firms by automating identity checks while keeping an audit trail inside Claude.

By Mark Tarre • 4 min read • This month
Gigs makes APAC splash with promising ShopBack partnership
Fintech

Gigs makes APAC splash with promising ShopBack partnership

ShopBack users could soon get easier access to travel connectivity and local mobile plans as Gigs tests its expansion in Asia.

By David Shilovsky • 3 min read • This month
LG Electronics posts record first-quarter revenue rise
Hyperscale

LG Electronics posts record first-quarter revenue rise

Higher sales of appliances, TVs and vehicle systems helped lift first-quarter profit despite tariff pressures and broader economic uncertainty.

By Karen Joy Bacudo • 3 min read • This month
'Self-learning' AI big boon for Qualtrics' CX
Unified Communications

'Self-learning' AI big boon for Qualtrics' CX

Companies using AI for customer experience are cutting churn and lifting revenue, with Qualtrics saying richer feedback can triple insights.

By David Shilovsky • 5 min read • Last month
Forrester says AI is upending B2B go-to-market models
Digital Transformation

Forrester says AI is upending B2B go-to-market models

AI agents are weakening familiar B2B sales tactics, forcing firms to rethink how they measure demand and win trust earlier.

By Sean Mitchell • 3 min read • Last month
Tariffs and sustainability: Why master data is a supply chain game-changer
Digital Transformation

Tariffs and sustainability: Why master data is a supply chain game-changer

Poor master data can leave firms overpaying duties, missing sustainability targets and struggling to trace suppliers as tariffs shift.

By Bobby Joseph • 6 min read • Last month
Click Frenzy & Power Retail enter liquidation
Digital Transformation

Click Frenzy & Power Retail enter liquidation

Staff and creditors face uncertainty as both businesses keep trading under external control while receivers assess their future.

By Sean Mitchell • 3 min read • Last month
Mercurius Media Capital backs LifeSafe with USD $1.5m
Marketing Technologies

Mercurius Media Capital backs LifeSafe with USD $1.5m

US media-for-equity backing will fund LifeSafe’s direct-to-consumer push, as the fire safety start-up seeks wider household sales.

By Sofiah Nichole Salivio • 3 min read • Fri, 27th Mar 2026

Stories from Other Regions

B2B stories

The AI visibility gap: Why paid, owned channels are no longer enough for B2B tech
Marketing Technologies

The AI visibility gap: Why paid, owned channels are no longer enough for B2B tech

AI tools now favour recent, credible coverage over paid media, leaving B2B tech firms with a growing visibility gap in search results.

By Patrick Keenan • 5 min read • Last month
CoinGecko adds market intelligence tools & partner platform
Software-as-a-Service

CoinGecko adds market intelligence tools & partner platform

Investors will get AI summaries, portfolio tracking and sharable charts as the crypto data site broadens beyond price feeds.

By Karen Joy Bacudo • 3 min read • Last month
PATS launches hosted buyer programme for 2026 show
Supply Chain

PATS launches hosted buyer programme for 2026 show

Selected pet and aquatics retailers will get pre-scheduled meetings at PATS 2026 after visitor numbers jumped 70% last year.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Brand as a revenue multiplier in enterprise sales
Hyperscale

Brand as a revenue multiplier in enterprise sales

Trusted vendors are more likely to be shortlisted, secure approval and command better pricing in complex enterprise deals.

By Patrick Keenan • 4 min read • Last month
Fujifilm & DoxAI launch fraud check AI in New Zealand
Digital Signage

Fujifilm & DoxAI launch fraud check AI in New Zealand

Financial institutions could cut manual checks as a Fujifilm-DoxAI tool scans identity and income records for fraud in New Zealand.

By Sean Mitchell • 4 min read • Last month