Avaya stories
Avaya partners with Google Cloud to infuse AI into contact centres across Australia and New Zealand, enhancing CX with cutting-edge automation and analytics.
Avaya Spaces brings multi-experience to CX and team collaboration with new capabilities, providing an easy way to work in the cloud.
Peter Chidiac talks about growth in the region, what sets the Australian market apart, and why it's important to the Avaya business as a whole.
Avaya unveils Avaya ReadyNow, a private cloud solution aimed at ASEAN enterprises to streamline UC and CC operations while meeting stringent regulatory demands.
TechDay spoke to Avaya International sales engineering senior director Savio Tovar Dias about how Avaya IX OneSpace will affect employee workflows.
Australian services provider CCNA has been named Avaya's Team Engagement Partner of the Year for the Asia Pacific region.
Avaya IX Subscription gives customers the flexibility to scale consumption of Avaya's contact center and unified communications solutions based on their needs.
Avaya introduces Avaya IX Onespace, enhancing its UC portfolio with a unified, intelligent workspace aimed at boosting enterprise productivity and efficiency.
The regional telecoms operator will offer Avaya Contact Centre and Unified Communications solutions in the cloud with Avaya IP Office PoweredBy.
RingCentral to become exclusive provider of Unified Communications as a Service solutions to Avaya with new strategic partnership.
The new platform helps make remote learning and virtual classrooms a reality and helps to enable high-quality video collaboration between staff and parents.
The service will launch in the first half of 2020, initially covering the Gulf Cooperation Council (GCC) Countries before general worldwide availability.
Avaya will unveil their latest AI-powered applications, highlighting cutting-edge advancements in AI and collaboration tech, at GITEX Technology Week 2019.
Although the report exposes the shortcomings of local enterprises, the research revealed there are positive signs ahead.
Government departments and enterprises are wasting millions of dollars every year on cybersecurity because they fail to also invest in the user experience.
Avaya unveils a cloud-native UCaaS solution on Google Cloud with Kubernetes, empowering partners to offer scalable, just-in-time communications to SMBs.
Avaya and Standard Chartered partner to enhance customer experience through a multi-year transformation project.
Avaya is one of the Google Cloud partners participating in an early access program aimed at augmenting next-generation contact centres.
Avaya integrates conversational interfaces into its contact center solutions, improving self-service automation capabilities and customer experience.
This includes embedding Google's machine learning within conversation services for the contact centre, enabling integration of AI capabilities.
