About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 15
Testlio unveils LeoInsights to turn QA data into strategy
Fri, 23rd Jan 2026
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gaming
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devops
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data analytics
Testlio launches LeoInsights AI to turn fragmented QA metrics into executive-ready insights on risk, release velocity and testing investment.
AppOmni study pegs average SaaS breach at USD $1.365m
Fri, 23rd Jan 2026
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saas
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digital transformation
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cloud security
AppOmni study finds average SaaS breach costs USD $1.365m, as customers report big time savings, fewer audit issues and faster detection.
Data Privacy Day spotlight on control, resilience, design
Fri, 23rd Jan 2026
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data protection
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dr
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ransomware
Data Privacy Day shifts focus from policy to proof, as firms embed control, resilience and design into complex hybrid data estates.
Retail & wholesale hit by exposed shared credentials
Fri, 23rd Jan 2026
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ransomware
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supply chain
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risk & compliance
Over 70% of major retailers and nearly 60% of wholesalers have exposed credentials, leaving shared supply chains ripe for attack.
Misconfigured cloud training labs open paths to attacks
Fri, 23rd Jan 2026
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firewalls
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hyperscale
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cloud security
Misconfigured cloud training labs on AWS, Google Cloud and Azure expose major firms to live attacks via overly permissive access roles.
Privacy shifts from compliance checkbox to market edge
Fri, 23rd Jan 2026
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data protection
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data analytics
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digital transformation
Privacy is shifting from a legal checkbox to a strategic differentiator as watchdogs and customers demand proof of real-world data protection.
Trend Micro warns firms on hidden risks of AI models
Thu, 22nd Jan 2026
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digital transformation
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ai security
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risk & compliance
Trend Micro warns firms that unmanaged use of AI models could trigger major legal, financial and reputational risks worldwide.
Student data breaches expose cyber flaws in schools
Fri, 16th Jan 2026
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firewalls
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data protection
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encryption
Data breaches at Victorian schools and Sydney University expose deep cyber flaws, leaving Australian students vulnerable to long-term threats.
Five9 & Google Cloud launch unified AI contact centre CX
Thu, 15th Jan 2026
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uc
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data analytics
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digital transformation
Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.
Chargebacks surge threatens retailers' holiday profits
Thu, 15th Jan 2026
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data analytics
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fintech
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cx
Chargebacks surge after record online holiday sales, with USD $181 billion in returns putting retailers' first-quarter profits at risk.
Instagram denies breach after 17m user records leak
Thu, 15th Jan 2026
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data protection
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mfa
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phishing
Instagram denies a data breach after a dataset on 17m users appears on hacking forums, blaming old leak scraps and a fixed reset bug.
Channel partners shift to data-led growth strategies
Wed, 14th Jan 2026
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data analytics
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digital transformation
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cx
Channel partners in five markets plan to prioritise data-led products and consulting in 2026, edging out managed services and subscriptions.
Kyowon, Instagram cases expose APAC identity flaws
Wed, 14th Jan 2026
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pam
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mfa
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phishing
Kyowon outage and an Instagram bug expose entrenched identity security gaps across APAC, from credential hygiene to privileged access.
Infobip named Frost CPaaS growth & innovation leader
Wed, 14th Jan 2026
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saas
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uc
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digital transformation
Infobip named a growth and innovation leader in Frost & Sullivan's latest CPaaS report, praised for cross-channel AI-driven communications.
Progress forecasts orchestration-led AI shift in 2026
Wed, 14th Jan 2026
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data protection
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hybrid cloud
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digital transformation
Progress predicts 2026 will mark a shift from AI pilots to orchestrated, governed platforms, widening the gap between leaders and laggards.
Many Australians overestimate ability to spot deepfakes
Wed, 14th Jan 2026
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phishing
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email security
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ai
Most Australians think they can spot AI scams, but new research shows fewer than half can correctly identify deepfake images in tests.
AI in 2026: fragile data, hybrid clouds & profit race
Wed, 14th Jan 2026
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saas
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data protection
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dr
AI in 2026 will be less about dazzling breakthroughs and more about fragile data, hybrid clouds and investor pressure for real profits.
Codific sets 2026 priorities for boards on cyber risk
Tue, 13th Jan 2026
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data protection
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ransomware
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cloud security
Codific urges boards to prioritise preemptive cyber defence, identity and supply-chain control as 2026 scrutiny and rules tighten.
C-suite leaders eye AI, cost cuts & flexible work by 2026
Tue, 13th Jan 2026
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digital transformation
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hcm
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ai
C-suite leaders plan to double down on AI, cost cuts and flexible work by 2026, despite tight budgets and rising tech and labour pressures.
Regulated sectors & legal teams tipped to lead AI 2026
Tue, 13th Jan 2026
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data protection
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digital transformation
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risk & compliance
Heavily regulated sectors and in-house legal teams are set to spearhead enterprise AI in 2026, turning compliance into a competitive edge.