About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 124
Broadband Forum launches new AI-driven industry standards
Thu, 18th Jan 2024
#
devops
#
cx
#
martech
Broadband Forum presents two AI-based industry standards to elevate the quality of network services by foreseeing and preventing faults.
Scrumconnect Consulting unveils new Newcastle office
Thu, 18th Jan 2024
#
smart home
#
hybrid & remote work
#
public sector
Scrumconnect Consulting unveils a new office in Newcastle's Portland House, furthering its commitment to government transformations.
Aligned Data Centers unveils liquid cooling tech DeltaFlow
Thu, 18th Jan 2024
#
semiconductors
#
clean technologies
#
sustainability
Aligned Data Centers debuts patent-pending DeltaFlow, a groundbreaking liquid cooling technology for high-density compute applications.
Red Hat unveils Developer Hub to streamline enterprise development
Thu, 18th Jan 2024
#
uc
#
devops
#
apm
Red Hat has launched its Developer Hub, an enterprise-grade Internal Developer Platform aimed at increasing productivity.
CEOs fear AI & climate change could sink firms – report
Thu, 18th Jan 2024
#
ai
#
cybersecurity
#
pwc
Global CEOs voice rising concern over long-term corporate sustainability, citing advancements in AI and climate disruption, as per PwC survey.
Businesses plan sweep of loyalty program changes by 2027
Thu, 18th Jan 2024
#
cx
#
martech
#
capgemini
Amidst economic woes, 9 in 10 businesses plan to revamp their loyalty schemes by 2027, with 65% expected to replatform.
AI-driven customer experience heralds future trends
Thu, 18th Jan 2024
#
uc
#
data protection
#
cx
The integration of AI in Customer Experience could herald a major industry shift, bringing personalisation, cost reduction and large-scale operation.
Australia sees promising future in generative AI – GitHub
Thu, 18th Jan 2024
#
cx
#
martech
#
apm
GitHub predicts a strategic shift in 2024 leveraging generative AI in Australian businesses following a 231% surge in public AI projects in 2023.
Balanced approach to GenAI & mature AI tech needed
Wed, 17th Jan 2024
#
fintech
#
risk & compliance
#
genai
STX Next warns businesses not to dismiss mature AI services over futuristic GenAI, emphasising their immediate efficiency and cost-effectiveness boost.
Rising MSP spending buoyed by demand for refurbished IT tech
Wed, 17th Jan 2024
#
supply chain
#
clean technologies
#
sustainability
ETB Technologies reveals sharp spending increase by managed service providers to meet amplified enterprise IT demands.
Logpoint launches cloud security solution for SAP BTP
Wed, 17th Jan 2024
#
cloud security
#
advanced persistent threat protection
#
cybersecurity
Logpoint's new Business Critical Security solution arms organisations with enhanced cloud security features for the SAP Business Technology Platform.
Getty Images CEO urges Sunak to back creative over AI industries
Wed, 17th Jan 2024
#
physical security
#
genai
#
ai
Getty Images CEO, Craig Peters, warns Chancellor Rishi Sunak of risking UK GDP by favouring AI support over the critical creative industries.
AI & hybrid work: Predicting 2024's technology trends
Wed, 17th Jan 2024
#
data analytics
#
martech
#
personalisation
AI advancements to shape 2024's tech trends include virtual communications improvements, robust cybersecurity needs, and hybrid working challenges.
Compuware celebrates two decades of powering the tech industry
Wed, 17th Jan 2024
#
ai
#
compuware
#
eco-friendly
Celebrating its 20th year, Compuware highlights its crucial role in the AI sector and its ongoing commitment to innovation and efficiency.
Encompass acquires CoorpID & Blacksmith KYC for digital identity goal
Wed, 17th Jan 2024
#
risk & compliance
#
m&a
#
encompass
Encompass Corporation acquires CoorpID and Blacksmith KYC from ING, in a strategic move to establish a revolutionary Corporate Digital Identity platform.
OpenAI gears up to safeguard 2024 elections from tech abuse
Wed, 17th Jan 2024
#
api
#
ai
#
agentic ai
OpenAI is taking proactive measures to protect the integrity of the 2024 worldwide elections, tackling potential technological abuses and ensuring transparency and accuracy in AI-related content.
SentinelLabs exposes FBot malware targeting cloud, payment services
Mon, 15th Jan 2024
#
saas
#
hyperscale
#
public cloud
SentinelLabs details FBot, a distinct Python-based malware tool, focused on cloud and payment services. Unlike peers, FBot doesn't use Androxgh0st code.
ExtraHop secures $100m in growth capital, expands executive team
Mon, 15th Jan 2024
#
advanced persistent threat protection
#
ndr
#
ai
ExtraHop secures $100m growth capital, bolsters executive team, and is poised for exponential growth in the expanding NDR market.
Hammer unveils Hammer Edge for enhanced remote workforce management
Mon, 15th Jan 2024
#
cx
#
martech
#
healthtech
Hammer introduces its latest software solution Hammer Edge, designed to improve visibility into endpoint, network, and system health.
AI & remote work reshape business practices by 2024
Fri, 12th Jan 2024
#
devops
#
data analytics
#
cx
AI is revolutionising business and project management in 2024, with employee-led tech selection underpinning changes in a remote-work dominated era.