About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 2
iManage enhances AI with Ask iManage & Insight+ updates
Last week
#
document management
#
ecm
#
cx
iManage has unveiled enhancements to its AI strategy, including updates to Ask iManage and Insight+, aimed at boosting efficiency for users globally.
NCS expands in Asia Pacific with Globe Telecom partnership
Last week
#
ai
#
ecommerce
#
cloud services
NCS has announced a joint venture with Globe Telecom in the Philippines, set to expand its workforce from 150 to over 1,200 employees.
UK firms optimistic on global expansion despite tariffs
Last week
#
government
#
global expansion
#
financial services
A recent survey reveals that 73 per cent of UK firms remain bullish on global expansion, despite trade challenges like rising tariffs from the US.
Singaporeans spend 40m hours on hold, report reveals
Last week
#
uc
#
ai
#
government
Singaporeans have spent a staggering 40 million hours on hold for customer service, as revealed by a ServiceNow report highlighting ongoing service challenges.
ASEAN tech investment shows stabilisation but funding gaps
Last week
#
ai
#
microsoft
#
nvidia
A new report by January Capital reveals Southeast Asia's tech sector is stabilising, yet critical funding gaps threaten future growth opportunities.
SET and Google Cloud collaborate on AI-powered system to enhance capital markets
Last week
#
genai
#
ai
#
automation
The Stock Exchange of Thailand and Google Cloud have launched ATLAS, an AI-powered search tool aimed at enhancing operational efficiency and market access.
UK firms find green tech opportunities in Asia-Pacific
Last week
#
cleantech
#
renewable energy
#
solar power
A new report reveals that Japan, South Korea, and Taiwan offer lucrative opportunities for UK firms in the sustainability technology sector as they tackle decarbonisation.
Labour government's AI budget sparks efficiency debate
Last week
#
digital transformation
#
ai
#
data governance
The government's budget plan to integrate AI into public services has ignited debate over its potential to improve efficiency while preserving human empathy.
World Backup Day highlights need for strong data resilience
Last week
#
storage
#
data protection
#
dr
As World Backup Day nears on 31 March, experts stress the urgency for businesses to modernise data resilience amid rising AI reliance and cybersecurity threats.
Experts weigh in on implications of Australia govt's latest budget
Last week
#
ai
#
cloud services
#
workforce management
Australia's recent budget announcement has ignited debates across technology sectors as leaders welcome investments aimed at boosting competitiveness.
23andMe bankruptcy raises concerns for genetic data safety
Last week
#
physical security
#
data privacy
#
identity theft
Consumer genomics company 23andMe's bankruptcy has raised serious concerns over the security of sensitive genetic data for its 15 million customers.
UK Government to cut jobs, save GBP £2bn with AI use
Last week
#
edutech
#
digital transformation
#
genai
The UK Government's plan to cut civil service jobs and utilise AI aims to save over GBP £2 billion a year, sparking industry discussions on efficiency.
UK unveils Online Safety Act to protect digital users
Last week
#
online safety act
#
ofcom
#
digital services
The UK has unveiled the Online Safety Act, a landmark legislation aimed at holding digital platforms accountable for protecting users from harmful content.
2tall partners with Shipster to enhance global expansion
Last week
#
supply chain & logistics
#
ecommerce
#
automation
Aberdeen-based fashion brand 2tall, endorsed by Peter Crouch, gears up for international growth after investing in shipping technology to enhance fulfilment.
Ransomware attacks rise 50% in February, Cl0p leads surge
Last week
#
ransomware
#
cybersecurity
#
threat intelligence
Ransomware attacks surged by 50% in February, totalling 886 incidents, with cyber gang Cl0p responsible for 37%, according to NCC Group's report.
Trustwave unveils MXDR solution with Devo collaboration
Last week
#
hybrid cloud
#
siem
#
cloud security
Trustwave has unveiled its new Managed Extended Detection and Response solution in partnership with Devo Technology, aiming to enhance cybersecurity.
Trend Cybertron platform now open-source for all users
Last week
#
cloud security
#
risk & compliance
#
ai agents
Trend Micro has unveiled its Trend Cybertron platform as open-source software, harnessing NVIDIA AI to enhance cybersecurity tools and improve threat management.
Confidence gap in cybersecurity readiness in New Zealand
Last week
#
advanced persistent threat protection
#
breach prevention
#
ai security
A new Datacom survey reveals a stark divide in cybersecurity confidence in New Zealand, with 71% of leaders confident in their staff, while only 51% of employees feel prepared.
Australian workplaces face conflict over office mandates
Last week
#
productivity
#
flexible work
#
talent attraction
A new report reveals a stark contrast in Australia between strict in-office mandates for employees and their strong demand for flexible work arrangements.
Nbn network boosts digital inclusion & life satisfaction
Last week
#
edutech
#
uc
#
healthtech
A report by Ember Advisors reveals that 76% of nbn users experienced improved life satisfaction in FY24, with significant benefits in employment and education.