About Catherine
Catherine Knowles
Journalist
Currently working as a freelance writer and content creator, Catherine has a keen interest in all areas of technology and storytelling in our digital age. Having worked with a number of businesses and people across media, education, publishing and communications, Catherine has a definite respect for common sense, great content and turning ideas into reality.
Stories by Catherine - Page 89
DBS to launch Gen AI-powered customer service assistant
Thu, 25th Jul 2024
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cx
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martech
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genai
DBS to launch in-house developed Gen AI-powered CSO Assistant by late 2024 to boost customer service efficiency for 250,000+ monthly users.
Tricentis acquires SeaLights to bolster software quality intelligence
Thu, 25th Jul 2024
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saas
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ai
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software development
Tricentis has acquired SeaLights to boost AI-powered quality engineering, enhancing insights into code and test integrations in the CI/CD pipeline.
Google Cloud releases air-gapped appliance for harsh environments
Thu, 25th Jul 2024
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firewalls
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data analytics
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encryption
Google Cloud launches its air-gapped appliance, offering AI capabilities to remote environments like disaster zones and mobile operations, enhancing local data processing.
LG expands smart factory initiative, targets multi-trillion KRW by 2030
Thu, 25th Jul 2024
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it training
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it in manufacturing
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data analytics
LG Electronics aims to grow its smart factory initiative into a multi-trillion KRW enterprise by 2030, blending AI with decades of manufacturing expertise.
Yahoo & LiveRamp partner to expand cookieless ad solutions
Thu, 25th Jul 2024
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martech
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omnichannel
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cookies
Yahoo has teamed up with LiveRamp to introduce cookieless ad solutions globally, giving major publishers like News Corp and Seven West Media access to enhanced identity tools.
UK online shopping surges to 50%, led by groceries
Thu, 25th Jul 2024
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ecommerce
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online safety
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online shopping
British consumers now spend nearly five hours a week shopping online, with 50% of purchases made digitally, says the latest AliExpress Consumer Insights Report.
Yondr opens 20MW phase of Slough data centre campus
Thu, 25th Jul 2024
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hyperscale
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dc
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data resilience
Yondr Group’s first UK hyperscale data centre in Slough, delivering 20MW, is now operational, marking a key step towards its 100+MW campus goal.
Life sciences firms face rising cyber threats amid AI optimism
Thu, 25th Jul 2024
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digital transformation
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advanced persistent threat protection
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rpa
A new NTT DATA UK&I survey reveals that life science leaders are most concerned about cyber-attacks for espionage, while seeing AI as a major revenue opportunity.
Ascertus & Lawcadia forge strategic partnership to streamline legal operations
Thu, 25th Jul 2024
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data analytics
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collaboration
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bi
Ascertus has partnered with Lawcadia to enhance matter and spend management for corporate legal departments, solidifying their portfolio with innovative solutions.
Kaspersky highlights the critical role of phone numbers in digital security
Thu, 25th Jul 2024
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phishing
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email security
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cybersecurity
Phone numbers are now as crucial as digital fingerprints, warns Kaspersky, urging users to secure them against potential misuse and compromise.
DeepL reveals next-gen language model for superior translations
Wed, 24th Jul 2024
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data privacy
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llms
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microsoft
DeepL unveils an advanced language model for superior translations and editing, setting new industry standards and offering businesses unmatched efficiency.
Salesforce unveils fully autonomous AI customer service agent
Wed, 24th Jul 2024
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crm
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cx
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martech
Salesforce launches Einstein Service Agent, its first fully autonomous AI customer service agent, promising faster, precise resolutions and seamless human handovers.
Westcon-Comstor partners with AppViewX to boost quantum security
Wed, 24th Jul 2024
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cybersecurity
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cloud services
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westcon-comstor
Westcon-Comstor and AppViewX have partnered to boost quantum security across the UK, Benelux, and DACH markets, focusing on enhanced crypto-agility and PKIaaS.
NormCyber launches Data Protection Risk Assessment service
Wed, 24th Jul 2024
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data protection
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risk & compliance
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data privacy
NormCyber unveils a new Data Protection Risk Assessment service to help organisations uncover and fix data privacy gaps, ensuring compliance with GDPR and other regulations.
Birchal report highlights AUD $64.5m rise in equity crowdfunding
Wed, 24th Jul 2024
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healthtech
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crowdfunding
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asx
An industry report by Birchal reveals Australian crowd-sourced funding grew by 16% in FY24, with AUD $64.5 million raised despite economic challenges.
Crunchyroll to unveil new brand identity at San Diego Comic Con
Wed, 24th Jul 2024
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gaming
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digital entertainment
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ecommerce
Crunchyroll will unveil a refreshed brand identity at SDCC, featuring a modernised logo, updated font, vibrant colours, and new anime-inspired elements.
Monoova & Guidewire join forces to modernise Aus insurance
Wed, 24th Jul 2024
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payment technologies
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insurance
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modernisation
Monoova partners with Guidewire to modernise Australian insurance payments, introducing new methods like PayTo to replace direct debits by 2030 and enhance client satisfaction.
Australian cyber security firms to boost Indo-Pacific resilience
Wed, 24th Jul 2024
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advanced persistent threat protection
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cleantech
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sustainability
Australian cyber security firms AUSCERT and IDCARE are set to enhance resilience in the Indo-Pacific, targeting cyber-crime support in Papua New Guinea and Fiji.
Google reverses decision on third-party cookies in Chrome
Wed, 24th Jul 2024
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data privacy
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google
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acxiom
Google’s decision to retain third-party cookies on Chrome has sparked a mix of industry reactions, highlighting ongoing privacy and effectiveness concerns.
CrowdStrike outage inspires ongoing discussions on digital resilience
Wed, 24th Jul 2024
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data protection
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hybrid cloud
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supply chain
The recent CrowdStrike software update caused a global IT outage, disrupting airlines, banks, media, and healthcare, sparking calls for stronger digital infrastructure.