About Catherine
Catherine Knowles
News Editor
Catherine has a keen interest in all areas of technology and storytelling in our digital age. Having worked with a number of businesses and people across media, education, publishing and communications, Catherine has a definite respect for common sense, great content and turning ideas into reality.
Stories by Catherine - Page 88
Mitel & Talkative enhance AI capabilities in call centres
Fri, 15th Nov 2024
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cx
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martech
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omnichannel
Mitel has partnered with Talkative to enhance its contact centre solutions through AI, aiming to improve customer interactions and operational efficiency.
Pax8 unveils global partner programme for MSP growth
Fri, 15th Nov 2024
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edutech
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education, learning & training
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smb
Pax8 has launched the Voyager Alliance, a partner programme aimed at supporting managed service providers with tailored benefits and growth opportunities.
Logicalis becomes first global partner for Cisco MXDR
Fri, 15th Nov 2024
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advanced persistent threat protection
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ai
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cybersecurity
Logicalis emerges as Cisco's first global partner to offer Managed XDR, aiming to enhance threat detection with AI-driven automation and global intelligence.
ProGlove launches smart scanner rental for peak season
Fri, 15th Nov 2024
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financial systems
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supply chain
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scanner
ProGlove launches a flexible rental programme for its MARK smart scanners, aiding warehouse operators during the busy holiday season.
Yuno introduces Smart Routing to streamline payments
Fri, 15th Nov 2024
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devops
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data analytics
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fintech
Yuno has launched Smart Routing, an automated payment solution to optimise processes for merchants, enhancing approval rates and reducing costs.
DataStax unveils AI advancements at RAG++ Sydney event
Fri, 15th Nov 2024
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paas
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iaas
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genai
DataStax is poised to unveil its cutting-edge AI technology at RAG++ Sydney, claiming to enhance RAG application development by 100 times.
RealWear acquires Almer Technologies to boost industrial AR
Fri, 15th Nov 2024
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digital transformation
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ar, vr & metaverse
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productivity
RealWear has acquired Almer Technologies with backing from TeamViewer, aiming to enhance industrial AR solutions for frontline workers globally.
Rubrik collaborates with Red Hat for OpenShift support
Fri, 15th Nov 2024
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data protection
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hybrid cloud
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open source
Rubrik has announced a collaboration with Red Hat to enhance data security on Rubrik Security Cloud, with support for OpenShift Virtualization launching in early 2025.
Cloudera to acquire Octopai, boosting data management
Fri, 15th Nov 2024
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uc
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hybrid cloud
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data analytics
Cloudera has agreed to acquire Octopai to enhance its data catalog and metadata management, improving data handling for enterprises.
Top telecom trends for 2025: Wi-Fi 7 & 6G lead the way
Thu, 14th Nov 2024
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uc
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digital transformation
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quantum computing
Juniper Research has identified ten key telecommunications trends for 2025, signalling a transformative year for the industry with innovations like Wi-Fi 7 and 6G.
Contact centres in 2025: Balancing AI with human empathy
Thu, 14th Nov 2024
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uc
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cx
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martech
The contact centre industry is poised for transformation in 2025, with a predicted rise in demand for human interaction as consumer preferences shift.
Red Hat OpenShift AI 2.15 enhances hybrid cloud AI capabilities
Thu, 14th Nov 2024
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hybrid cloud
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open source
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genai
Red Hat has launched OpenShift AI 2.15, enhancing AI scalability and adaptability for enterprises operating in hybrid cloud environments.
Red Hat enhances developer hub with new AI templates
Thu, 14th Nov 2024
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open source
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llms
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ai
Red Hat has unveiled significant updates to its Developer Hub, enhancing support for AI application development for over 20,000 developers since its 2024 launch.
Auror raises AUD $72.6m to tackle retail crime globally
Wed, 13th Nov 2024
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physical security
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woolworths
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auror
Auror has raised AUD $72.6 million in Series C funding to enhance its retail crime-fighting technology and expand into North America and the UK.
Mouse motion simulators pose potential cyberthreat risk
Wed, 13th Nov 2024
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malware
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endpoint protection
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advanced persistent threat protection
Kaspersky warns that mouse motion simulators, popular with remote workers, could pose significant cyber threats if sourced from unknown vendors.
NexLaw launches AI platform to revolutionise Aussie law
Wed, 13th Nov 2024
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edutech
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data analytics
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digital transformation
NexLaw has launched its legal AI platform in Australia, aiming to revolutionise litigation management for law firms with its innovative technology.
MoEngage launches tools to boost Aussie market engagement
Wed, 13th Nov 2024
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cx
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martech
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personalisation
MoEngage unveils a suite of tools for Australian marketers to enhance cross-channel engagement during the festive season, boosting personalised customer experiences.
DXC Technology boosts global STEM education initiatives
Wed, 13th Nov 2024
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data analytics
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cybersecurity
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dei
DXC Technology has reaffirmed its commitment to advancing STEM education globally, focusing on diversity and inclusivity across its various initiatives.
AppOmni partners with Cisco for SaaS zero trust security
Wed, 13th Nov 2024
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saas
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firewalls
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endpoint protection
AppOmni has teamed up with Cisco to bolster SaaS security by employing a comprehensive zero trust framework, enhancing protection for global organisations.
Radware expands DDoS protection with CPaaS provider
Fri, 8th Nov 2024
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uc
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firewalls
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data protection
Radware has expanded its business with a CPaaS provider in a multimillion-dollar deal for advanced hybrid cloud DDoS protection services.