Workforce management stories
Deputy names Ciaran Hale as Chief Technology Officer to drive AI
Today
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data analytics
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digital transformation
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genai
Deputy has named Ciaran Hale as Chief Technology Officer to spearhead AI innovation and enhance technology for shift-based businesses globally.
Multiplier unveils COR for global contractor compliance
Last week
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licensing
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workforce management
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onboarding
Multiplier launches COR solution to simplify global contractor compliance, offering fast onboarding, region-specific contracts, and payments in 120+ currencies.
Talkdesk unveils CXA platform for autonomous AI customer journeys
Last week
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crm
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uc
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digital transformation
Talkdesk launches CXA platform using autonomous AI agents to streamline and personalise customer journeys, aiming to transform CX across industries.
Calabrio launches unified platform to boost contact centre teams
Last week
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uc
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data analytics
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ai
Calabrio launches a unified Performance Management platform to streamline contact centre employee management and boost productivity with AI-driven tools.
Nimbus launches compliance solution on Genesys AppFoundry
Last week
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uc
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genesys
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workforce management
Nimbus has launched its compliance solution on the Genesys AppFoundry, aiding Australian businesses in automating workforce compliance and payroll accuracy.
Majority of UK hospitality staff want more AI investment at work
Last week
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ai
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workforce management
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chatgpt
A survey reveals most UK hospitality staff and managers want increased investment in AI, seeing it as key to improving work efficiency and guest experience.
Remote launches global HRIS to streamline cross-border hiring
Last week
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hcm
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ai
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workforce management
Remote has launched a global HRIS to simplify cross-border hiring, helping firms manage compliance and payroll for distributed teams across multiple countries.
Contact centres use AI to balance staffing & wellbeing needs
This month
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cx
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martech
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ai
Contact centres are using AI to flexibly scale staffing in real time, enhancing customer service while protecting employee wellbeing amid rising demand.
Deel hits USD $1 billion run rate milestone amid rapid growth
This month
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saas
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hcm
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subscriptions
Deel surpasses USD $1 billion run rate in Q1 2025, highlighting rapid growth and global expansion less than six years after launching in New Zealand.
Exclusive: WorkJam’s AI-driven evolution for a smarter frontline
This month
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digital transformation
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supply chain
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ai
WorkJam's frontline platform is revolutionising workplace engagement in APAC, delivering 407% ROI and transforming how businesses connect with staff.
Contractor & consulting roles surge as global hiring shifts
This month
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hcm
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workforce management
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professional services
Contractor and consulting roles surge globally, with Oyster reporting a 46% rise in contractor engagements and a tenfold increase in consulting hires in 2024.
WorkJam & Google Cloud expand AI tools for frontline staff
This month
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supply chain
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ai
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workforce management
WorkJam partners with Google Cloud to boost AI tools, enhancing frontline staff productivity in retail, healthcare and logistics across Asia-Pacific.
UKG & ServiceNow to integrate AI for seamless HR & payroll
Last month
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data analytics
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digital transformation
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hcm
UKG and ServiceNow join forces to integrate AI, streamlining HR and payroll to boost productivity and ease administrative burdens across industries.
Ipswich council partners with Workday to modernise HR systems
Last month
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digital transformation
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cx
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martech
Ipswich City Council teams up with Workday and Cognizant to modernise HR systems, aiming to boost efficiency and data security for 1,500 staff.
JobAdder unveils AI-driven recruitment plans to ease workloads
Last month
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crm
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hcm
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ai
JobAdder launches AI-driven recruitment plans to ease workload pressures as candidate applications surge 42% year-on-year, streamlining hiring processes globally.
Rewiring HR: How technology and AI are redefining the HR function
Last month
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hcm
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partner programmes
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ai
Technology and AI are transforming HR in 2025, shifting it from a back-office role to a strategic function vital for organisational success.
Rimini Street launches new support services for Dayforce users
Last month
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hcm
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erp
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microsoft
Rimini Street has been named a Dayforce Community Partner, launching Rimini Manage and Consult services to support and optimise Dayforce HR and payroll globally.
Rippling & WorkTrybe to streamline hiring for Aussie firms
Last month
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hcm
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workforce management
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hr
Rippling partners with WorkTrybe to help Australian mid-sized firms hire and manage contract workers via an integrated platform amid changing workforce needs.
BrioHR raises USD $6.5 million to boost AI HR in Singapore
Last month
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digital transformation
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hcm
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ai
BrioHR has raised USD $6.5 million to expand its AI-driven HR platform in Singapore, enhancing digital HR solutions for SMEs across Southeast Asia.
Deputy launches Analytics+ to boost real-time insights for shifts
Last month
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data analytics
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bi
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workforce management
Deputy launches Analytics+, a new tool offering shift-based businesses real-time insights to cut costs and boost operational efficiency globally.