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Australian Stories

Warranties stories

Is your refund and returns policy ACCC-compliant?
Fitbit

Is your refund and returns policy ACCC-compliant?

The ACCC has highlighted misleading return policies on over 2,000 Australian retail websites, prompting calls for businesses to review compliance with consumer rights.

By Emily Booth • 3 min read • Wed, 26th Feb 2025
Shimano AU and Ricoh streamline warranty claims processing
Printing

Shimano AU and Ricoh streamline warranty claims processing

Ricoh's Laserfiche Avante has revolutionised Shimano Oceania's Australian warranty claims process, slashing report generation by 30 hours monthly.

By Jacques-Pierre (JP) Dumas • 3 min read • Thu, 15th Feb 2018

Global Stories

Warranties stories

11:11 Systems recognised as aspirational provider in Gartner's DRaaS report
Virtualisation

11:11 Systems recognised as aspirational provider in Gartner's DRaaS report

11:11 Systems lauded in 2023 Gartner report, singled out as an aspiring DRaaS provider with commendable customer service.

By Sean Mitchell • 3 min read • Wed, 22nd Nov 2023
Oracle's new AI features aim to boost customer revenue
Customer Experience

Oracle's new AI features aim to boost customer revenue

Oracle integrates new AI functionalities into its Fusion Cloud Customer Experience software, aimed at enhancing the customer experience.

By Sean Mitchell • 2 min read • Thu, 21st Sep 2023
Aqua Security introduces new $1 Million Cloud Native Protection Warranty
Application Security

Aqua Security introduces new $1 Million Cloud Native Protection Warranty

Aqua Security introduces $1M Cloud Native Protection Warranty, providing peace of mind to customers amid rising cloud native attacks.

By Mitchell Hageman • 2 min read • Thu, 21st Jul 2022
Fujitsu wins mega-bucks Foodstuffs North Island ICT contract
Customer Experience

Fujitsu wins mega-bucks Foodstuffs North Island ICT contract

Fujitsu secures a multi-million dollar ICT contract with Foodstuffs North Island to provide server architecture and POS systems for nearly 200 stores.

By Staff Writer • 2 min read • Tue, 19th Nov 2013
Apple solves iPhone 4 reception problem
Apple

Apple solves iPhone 4 reception problem

In response to widespread signal issues, Apple CEO Steve Jobs announces free Bumper cases for all iPhone 4 buyers and refunds for those who already purchased.

By Staff Writer • 2 min read • Mon, 19th Jul 2010
Many hands make light work
Partner Programmes

Many hands make light work

This article looks at some common partnering models, and what customers should be considering in this regard, when negotiating their supply arrangements.

By Staff Writer • 4 min read • Tue, 1st Dec 2009

Stories from Other Regions

Warranties stories

US survey finds refurbished devices face trust gap
Sustainability

US survey finds refurbished devices face trust gap

Clear warranties and return policies may be needed to turn US interest in refurbished gadgets into sales, the survey found.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Getac launches latest G-RuggedPro series tablets and laptops
Firewalls

Getac launches latest G-RuggedPro series tablets and laptops

Next-generation UX10 and V110 are designed to thrive in challenging field environments, such as those in defence, utilities, and public safety sectors.

By Gaurav Sharma • 4 min read • Thu, 13th Apr 2023
F&P Appliances see records surge in global sales, narrows full-year loss
Taxation

F&P Appliances see records surge in global sales, narrows full-year loss

Fisher & Paykel Appliances narrowed its full-year loss in 2014 after sales growth across all its markets helped drive a surge in revenue.

By Pattrick Smellie • 3 min read • Thu, 2nd Apr 2015
Extended warranties: are you being ripped off?
Noel Leeming

Extended warranties: are you being ripped off?

Sales staff at big-box retailers including Noel Leeming, Harvey Norman and Smiths City have been promoting extended warranties with misleading claims.

By Shannon Williams • 2 min read • Thu, 2nd Apr 2015