TechDay Australia - Australia's technology news network

Trust stories

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Responsible AI starts with transparency
Last week
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data privacy
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ai models
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transparency
Enterprise AI is hampered by a lack of transparency, as firms struggle to trust models that don't explain their outcomes before competitors leap ahead.
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APDI consortium launched to tackle Asia-Pacific identity issues
Last week
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physical security
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genai
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ai
The Asia Pacific Digital Identity Consortium launched in Hakone, Japan, aiming to enhance digital identity solutions for 4.78 billion people across 36 nations.
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Ripple launches RLUSD stablecoin on major exchanges
Last week
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cryptocurrency
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blockchain
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transparency
Ripple has launched its stablecoin, Ripple USD (RLUSD), on major exchanges, aiming to enhance global payments with regulatory compliance and transparency.
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Loop acquires Wonderment to boost eCommerce operations
Last week
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data analytics
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cx
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martech
Loop has acquired Wonderment to improve eCommerce operations, offering Shopify merchants enhanced order tracking and returns management tools.
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Australian report shows shift to AI in customer service
This month
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uc
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ai
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ai agents
Kore.ai's latest reports reveal Australians are embracing AI in customer service, prioritising advanced technology over pay and valuing efficiency and accuracy.
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ExpressVPN launches dedicated IP service with privacy focus
This month
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cloud security
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data privacy
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cloud services
ExpressVPN has launched its dedicated IP solution, providing users with unique static IPs while enhancing privacy and security in online activities.
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Creating seamless borrower journeys: The automation revolution in customer experience
This month
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data analytics
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digital transformation
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cx
The lending sector is undergoing a transformation as automation enhances borrower journeys, enabling quicker decisions and personalised experiences like never before.
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Trust & AI in shopping: New Zealand consumers' views
This month
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martech
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cdp
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data privacy
Salesforce's report reveals New Zealand consumers are increasingly willing to embrace AI in shopping, despite a sharp decline in trust towards companies.
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AI's dual role in future cybersecurity: threat & ally
Last month
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malware
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firewalls
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data protection
As we approach 2025, experts warn that advancing AI could escalate cybercrime, necessitating a shift towards rigorous verification in security measures.
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The key to AI success in hospitality? Building trust
Last month
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data analytics
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cx
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martech
AI in hospitality is set to flourish, yet with 86% of Australians wary of data use, building trust is vital for success as operators embrace this technology.
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Palo Alto forecasts AI-driven cyber threats in APAC 2025
Last month
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firewalls
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data protection
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cloud security
Palo Alto Networks forecasts a pivotal 2025 for APAC cybersecurity, spotlighting AI integration and rising threats from deepfakes and quantum computing.
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WeAre8 unveils 'Flows' to enhance trust & conversation
Last month
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social media
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trust
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weare8
WeAre8 has launched 'Flows', a new feature to promote healthier conversations and trust, using advanced verification technology for better news discernment.
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SUSE launches new AI platform for secure GenAI management
Last month
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data protection
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physical security
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zero trust security
SUSE has launched SUSE AI, a platform aimed at helping businesses manage GenAI applications securely while tackling compliance challenges.
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New guidelines released for AI auditing by Cloud Security Alliance
Last month
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cloud security
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apm
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data privacy
The Cloud Security Alliance has unveiled new auditing guidelines for AI systems, emphasising a comprehensive approach that surpasses mere compliance.
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Australian firms risk $71 billion due to poor service
Last month
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cx
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martech
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hcm
Qualtrics' study reveals Australian businesses risk losing AUD $3.8 billion in sales this holiday season due to poor customer experiences, stressing urgent improvements.
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IDnow unveils QTSP partnership with IDnow Trust Services AB
Last month
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digital economy
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service provider
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trust
IDnow has partnered with IDnow Trust Services AB, a newly certified Qualified Trust Service Provider, to enhance digital signature solutions across the EU.
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Kiwis sceptical of AI in local businesses, reports Qualtrics
Mon, 28th Oct 2024
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cx
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martech
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personalisation
Qualtrics' 2025 report reveals that 80% of New Zealand consumers distrust local companies' use of AI, marking a significant decline in comfort with the technology.
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Infovista launches Synergy to enhance partner collaboration
Fri, 25th Oct 2024
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uc
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data analytics
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digital transformation
Infovista has launched the Synergy programme to enhance partnerships with Value Added Resellers, focusing on collaboration and next-gen telecom solutions.
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Exclusive: How Celonis customers achieve sustainability goals through AI application
Fri, 25th Oct 2024
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supply chain & logistics
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ai
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cleantech
Celonis is using AI to help clients achieve their sustainability goals by optimising processes and illuminating emissions, amidst rising regulatory pressures.
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Daniel Hakim urges return to in-person networking in AI era
Thu, 24th Oct 2024
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ai
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hybrid & remote work
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trust
Daniel Hakim, founder of CUB, urges Australian business owners to revive face-to-face networking, highlighting its role in fostering trust and creativity.