Synergy stories

Synectics has launched Synergy version 24.2, featuring AI-driven tools like Synergy DETECT, enhancing security and mobile capabilities for users.

Indosat Ooredoo Hutchison partners with Zurich Asuransi Indonesia to integrate insurance solutions via its mobile app, aiming to boost financial inclusion.

AI can significantly enhance contact centre performance by providing real-time guidance, sentiment analysis, task automation, and interaction summaries, leading to improved customer service and agent satisfaction.

IFS acquires EmpowerMX, enhancing AI-driven aviation MRO solutions for major airlines. This merger promises bolstered capabilities, innovation, and industry leadership.

ADLINK Technology teams up with NAVER LABS to revolutionise autonomous mobile robots. Their Rookie robots blend AI prowess and edge computing for versatile service roles.

NP Digital is set to acquire SearchGuru, boosting its APAC presence and enhancing service offerings. This move adds 120 marketers to NP’s 270-strong team.

NetDocuments launches new Microsoft 365 integrations, including Copilot, to boost collaboration, security, and productivity for legal professionals.

Leading tech services provider, Logicalis, embarks on strategic realignment, merging Australia and Asia operations to form a consolidated APAC unit, enhancing its regional market presence.

Europe's institutions combat a talent shortage and the Great Resignation by harnessing Low-code/No-Code technology, quickening app development whilst fostering innovation and digital transformation.

Fraud prevention platform, SEON, recruits Björn Heckel, seasoned tech executive from Uber and Salesforce, as CTO to reinforce its commitment to fighting fraud and boosting enterprise solutions.

FPT joins SAP's Regional Strategic Services Partner initiative to expand its SAP operations across the Asia Pacific region.

STX Next unites with generative AI firm Squirro, with a view to bolster AI-driven business insights & efficiencies.

Thoughtworks creates new Asia-Pacific structure, hires new managing directors, to expand access to talent and better serve clients in the region.

New Zealand's Mighty Ape appoints Gracie MacKinlay as Chief Gorilla, with founder Simon Barton moving into the role of CFO and mentoring MacKinlay.

Australia’s Synergy Group and Reveal Group are joining forces to offer intelligent automation services to Canberra.

Last year saw almost manic growth in revenue for cloud providers as businesses continue to seek the benefits the services can provide.

It comes as little surprise that cloud is continuing on its disruptive path – this time in the collaboration market.

Amazon Web Services leads the global public cloud market across all major regions, though the APAC scene is uniquely shaped by strong local competition.

While the market is seeing strong growth, it's coming at the expense of small-to-medium sized cloud operators.

It hasn’t been around for long, but Synergy Research Group says the enterprise software-as-a-service (SaaS) can now be considered mature.