Streamline stories - Page 3
Analysis: AI the way of the future for modern contact centres
Tue, 18th Jan 2022
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crm
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uc
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it training
AI technology is set to revolutionize contact centres, says NICE. Companies that don't embrace it risk falling behind.
New algorithm looks to help streamline data restoration of event logs
Wed, 15th Dec 2021
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data analytics
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martech
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planning
New tertiary research out of Korea has led to the development of an algorithm capable of streamlining the restoration of event data logs.
No-code digital customer journey platform EasySend has launched in Australia and New Zealand
Thu, 25th Nov 2021
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document management
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ecm
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cx
No-code digital customer journey platform EasySend has launched in Australia and New Zealand, with plans to target the wider JAPAC market.
Dick Smith ‘transformation’ continues with restructure
Fri, 20th Mar 2015
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dick smith
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sales
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restructure
Dick Smith takes the axe to 80 roles in a bid to slash costs for a 'sustainable future'. Restructuring set for June completion.