Shopping stories
UK shoppers struggle with tech issues on Black Friday deals
Today
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cx
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shopping
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online shopping
New research by HONOR reveals UK shoppers face technology challenges during Black Friday, with 1 in 3 experiencing device freezes while bargain hunting.
UK Christmas shoppers focus on value, expect higher returns
Last month
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shopping
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social commerce
A YouGov survey reveals that 69% of UK consumers plan to maintain or increase their Christmas spending, despite a third expecting to return discounted items.
AI increasingly shapes global consumer purchasing trends
Last month
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data analytics
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ai
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shopping
NielsenIQ's report shows 40% of global consumers embrace AI for shopping, highlighting a surge in online sales by 11.6% driven by social commerce.
ShopFully, MEDIA Central, Flipp join forces in global merger
Last month
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martech
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shopping
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m&a
ShopFully, MEDIA Central, and Flipp merge to form the largest global 'drive-to-store' marketing firm, serving 400 million shoppers across 27 markets.
Unified commerce reshapes shopping in India & the US
Tue, 24th Sep 2024
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martech
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supply chain & logistics
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omnichannel
Consumers increasingly blend online, offline, and social media shopping platforms. A report by Locus and Coresight highlights 65.8% utilising multiple touchpoints.
Loop launches customisable order tracking to boost shopper engagement
Tue, 10th Sep 2024
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martech
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personalisation
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cdp
Loop revolutionises post-purchase experience with free Order Tracking feature, enabling brands to engage customers through custom tracking pages, boosting sales and reducing support queries.
Social platforms key for brands to drive growth, says Circana
Thu, 22nd Aug 2024
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ar, vr & metaverse
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youtube
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instagram
Circana's new report reveals social e-commerce as a key driver in accelerating consumer purchases, emphasising the importance of data and personalised experiences for brands.
Vudoo & Scroll Media partner to revolutionise digital ads
Fri, 16th Aug 2024
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gaming
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digital entertainment
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shopping
Vudoo has partnered with Scroll Media to bring shoppable and interactive digital ads to top publishers across Australia and New Zealand.
Snapchat & Selfridges unveil AR Locker Room for Sportopia
Mon, 8th Jul 2024
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ar, vr & metaverse
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sports
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shopping
Snapchat and Selfridges unveil an AR Locker Room at Selfridges Oxford Street, blending tech and retail for an immersive sports experience this summer.
Agilysys delivers innovative hospitality solutions at Mohegan INSPIRE Resort
Thu, 21st Mar 2024
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gaming
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digital entertainment
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shopping
South Korea's Mohegan INSPIRE Resort has implemented Agilysys' cutting-edge hospitality solutions, optimising operations and enhancing guest experiences at the extensive resort.
Back-to-office trend spurs increased in-store shopping
Wed, 6th Mar 2024
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smartphones
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hybrid & remote work
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shopping
Australian workers are leading a global trend of returning to the office, contributing significantly to increased in-store shopping.
40% of UK consumers to buy Valentine's gifts, says Airtime Rewards survey
Wed, 14th Feb 2024
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fintech
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financial systems
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accounting systems
Valentine's Day still attractive to UK consumers: 40% plan to spend on gifts and 42% intend to go shopping, despite 62% choosing not to observe, according to Airtime Rewards research.
Cognizant pioneers Amazon's Just Walk Out tech in Australian institute
Wed, 31st Jan 2024
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edutech
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ai
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amazon
Cognizant pioneers Amazon's Just Walk Out technology at Canberra Institute of Technology's store, marking the tech's first educational application in the Southern Hemisphere.
Brands need to work harder to impress the ‘Application Generation’
Wed, 31st Jan 2024
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cisco
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shopping
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research
In light of soaring expectations for digital experiences, brands need to significantly improve their applications to win over the discerning and demanding 'Application Generation', warns a new study from Cisco.
Distil.ai reveals UK shopping habits shift post-Christmas
Mon, 29th Jan 2024
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data analytics
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ecommerce
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bi
Analysis of shopping data by Distil.ai exhibits a surge in UK consumer spending post-Christmas, displacing Black Friday as the most profitable sales period and signalling a shift in habits.
Ava May Aromas partners with Sprii to launch live shopping in 2024
Wed, 24th Jan 2024
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cx
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martech
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partner programmes
UK fragrance brand Ava May Aromas teams up with tech firm Sprii to introduce live shopping experiences in 2024, amplifying customer engagement.
Retail theft at self-checkouts doubles, AI poses possible solution
Thu, 18th Jan 2024
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physical security
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shopping
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security vulnerabilities
Surging retail theft via self-checkouts sees cart-based losses doubling in a year, costing the average store over $102k annually, reveals an Everseen report.
Aotearoa New Zealand sees dip in Boxing Day spending
Fri, 29th Dec 2023
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shopping
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spending
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revenue
Aotearoa New Zealand sees slight decline in Boxing Day spending in 2023, which could be disappointing for retailers, a new report reveals.
Influencer endorsements could harm festive sales, Storyblok suggests
Thu, 21st Dec 2023
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social media
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shopping
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christmas
Storyblok's research suggests influencer advertising could depreciate festive sales, with 25% of shoppers discouraged by them.
Australians remain apprehensive of AI, yet acknowledge eCommerce potential
Mon, 30th Oct 2023
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ai
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ecommerce
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shopping
New research shows that most Australians have not used Generative AI tools but are open to the idea, with concerns about potential implications.