Australian Stories

Online shoppers leaving cart because of high shipping costs - report

90% of online shoppers abandon carts due to high shipping costs, and 64% say lack of security was a deterrent. Australians spent $56bn online in the past year.

By Jessie Chiang • 3 min read • Tue, 9th Aug 2022

Supply Chain

Ports ripe for major tech update, says IFS

Australian ports' aversion to digital investment threatens long-term viability, says IFS report. Investment in digital transformation key for future success.

By Staff Writer • 2 min read • Thu, 12th Nov 2020

Global Stories

Fintech

NetSuite Launches Ship Central to improve warehouse operations

NetSuite WMS and Ship Central offer warehouse operations across SKUs, processes, and locations. NetSuite WMS eliminates manual processes.

By Nadine Rogers • 3 min read • Thu, 29th Sep 2022

eCommerce

FedEx and eBay team up to boost APAC eCommerce options

FedEx Express announces alliance with eBay to provide access to FedEx eCommerce delivery services at competitive rates for APAC sellers.

By Jessie Chiang • 3 min read • Mon, 11th Jul 2022

Customer Relationship Management

Orders with multiple shipments causing customer dissatisfaction

76% of Australian shoppers indicate that they have experienced unusual delays in receiving goods they ordered online in the last three months.

By Raghav Sibal • 3 min read • Mon, 21st Feb 2022

Supply Chain

Delivery delays during holiday season could damage brands' reputation - survey

Businesses need to ensure consumers are aware of the cutoff points for package deliveries before the holiday season, or they risk losing customers.

By Staff Writer • 2 min read • Thu, 9th Dec 2021

eCommerce

FedEx Express forms new integrations with eCommerce platforms in APAC

FedEx Express expands eCommerce integrations in Asia Pacific; partners with 17 platforms to offer improved services and discounts to e-tailers.

By Staff Writer • 2 min read • Mon, 27th Sep 2021

eCommerce

FedEx launches eCommerce shipping service

Businesses can offer their customers shipment services with delivery times between 1-5 business days within Asia Pacific, the Middle East and Africa (AMEA).

By Staff Writer • 3 min read • Tue, 7th Sep 2021

Supply Chain

Unisys enables cargo shipment tracking throughout the supply chain

Unisys developed 'piece-level tracking' with the aim of assisting airlines and freight companies with tracking down products travelling within the supply chain.

By Staff Writer • 3 min read • Fri, 20th Aug 2021

Supply Chain

DHL eyes up market potential as eCommerce thrives

DHL aims to reclaim top spot in mail and logistics by capitalizing on the global eCommerce boom, with shipments increasing 17.3% YoY in Nov-Dec 2020.

By Staff Writer • 3 min read • Mon, 9th Aug 2021

Supply Chain

Reveel leverages analytics to simplify parcel shipping conundrum

Reveel has unveiled a new shipping intelligence platform that aims to simplify parcel shipping rates across major carriers such as FedEx and UPS.

By Staff Writer • 2 min read • Thu, 15th Jul 2021

Marketing Technologies

Pitney Bowes launches parcel sending solution in Australia

The solution will allow users to choose their preferred carrier, print shipping labels, and track packages from their device.

By Staff Writer • 2 min read • Wed, 9th Jun 2021

Customer Experience

Future trends for parcel sending and eCommerce

The eCommerce boom has only just begun as consumers increasingly shop online, forcing retailers to adapt their operations.

By Ben Seal • 3 min read • Thu, 4th Mar 2021

Supply Chain

Video: 10 Minute IT Jams - Who is Logmore?

Finnish company Logmore is using its cloud service and QR code tags to monitor COVID-19 vaccine shipments in the Asia-Pacific region.

By Nick Forrester • 5 min read • Thu, 18th Feb 2021

Marketing Technologies

Increasing profit margins for your online business through better cost management

COVID-19 accelerated eCommerce, but online retailers face cost management challenges. Strategic investment is crucial.

By Ben Seal • 3 min read • Fri, 22nd Jan 2021

Marketing Technologies

How to increase profits for online businesses by streamlining shipping processes

Organisations need to ensure their shipping processes are streamlined and efficient so that customers receive their goods quickly and in good condition.

By Ben Seal • 2 min read • Wed, 16th Dec 2020

Partner Programmes

BluJay enters partnership with Uber Freight to optimise global shipping

BluJay Solutions has entered into a partnership agreement with Uber Freight in a bid to further both companies' commitment to help build global supply chains.

By Shannon Williams • 3 min read • Tue, 28th Apr 2020