Service Assurance stories
StarHub partners with ServiceNow on new enterprise service platform
Tue, 9th Jul 2024
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digital transformation
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aiops
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email
StarHub unveils a strategic partnership with ServiceNow, integrating Enterprise Solutions with the Now Platform to revolutionise enterprise service management across industries.
CommScope launches AI-driven RUCKUS suite for hospitality sector
Wed, 17th Apr 2024
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network infrastructure
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iot
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wireless networks
CommScope unveils AI-driven RUCKUS Networks solutions for the hospitality sector, promising operational efficiency boosts, increased sustainability and enhanced brand loyalty.
ServiceNow, NVIDIA debut AI solutions for telecoms service management
Fri, 1st Mar 2024
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genai
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llms
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ai
ServiceNow and NVIDIA have teamed up to deliver GenAI-powered solutions designed to boost telecoms management.
Telstra to debut pioneering 5G slicing product this year
Wed, 28th Feb 2024
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uc
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ericsson
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telco
Telstra plans to launch a 5G slicing product, dialling up customised network solutions with a unique proof-of-value mobility analytics engine.
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CloudBolt appoints Pritesh Upadhyay as CRO
Wed, 17th May 2023
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hybrid cloud
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ca technologies
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service assurance
CloudBolt appoints Pritesh Upadhyay, a seasoned tech executive, as the Chief Revenue Officer to oversee revenue-generating functions.
Broken brand promises cost businesses customers in ANZ
Wed, 16th Feb 2022
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crm
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uc
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cx
New research by Qualtrics shows making sure the customer experience matches consumer expectations will be vital to retaining customers in 2022.
VMware to acquire Dell EMC service assurance tech and team
Mon, 13th Aug 2018
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virtualisation
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uc
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network infrastructure
VMware will provide service assurance for communications service providers as they roll out competitive new services on current and 5G networks.
IT service assurance could offer patients peace of mind
Tue, 11th Apr 2017
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healthtech
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service assurance
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it infrastructure
Service assurance systems aim to enhance patient experience in healthcare organisations by monitoring and troubleshooting, says Amit Rao of NETSCOUT.
Reconciliation-as-a-service: Supporting the was model
Wed, 24th Dec 2014
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resellers
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bizview
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transparency
Chris O’Kane, BIZview business manager, guides resellers through the three phases of the journey for customers to reconciliation-as-a-service.
CA Technologies appoints new partner head
Thu, 6th Jun 2013
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saas
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cloud services
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it industry
Local partner lead tasked with managing the company’s partner ecosystem, as well as driving new business for the region.
CA Technologies pushes for NZ enterprise deals
Fri, 8th Mar 2013
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devops
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apm
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software development
CA Technologies shifts its focus to New Zealand enterprise deals, urging local partners to target large organisations for mutual success and growth.