ROI stories
Australian CFOs concerned about AI value in investment
Last week
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risk & compliance
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ai
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investment
A survey reveals Australian CFOs are uneasy about AI's ROI, with 77% deeming their organisations ineffective in realising its potential.
Zendesk unveils AI Dynamic Pricing Plan for flexibility
Last week
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cx
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martech
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hcm
Zendesk unveils its AI Dynamic Pricing Plan, enabling businesses to flexibly invest in AI and automation to meet evolving service needs.
Zendesk unveils AI dynamic pricing for flexible integration
Last week
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cx
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martech
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ai
Zendesk has launched a pioneering AI Dynamic Pricing Plan, allowing businesses to flexibly integrate AI and human agents, enhancing customer service strategies.
Brightcove unveils Marketing Insights to boost video ROI
Last week
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martech
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partner programmes
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digital entertainment
Brightcove unveils Marketing Insights, enhancing video campaign measurement to empower marketers in optimising content strategies and tracking performance.
Salesforce unveils Agentforce to revolutionise AI agents
This month
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cx
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martech
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cdp
Salesforce has unveiled Agentforce, a groundbreaking AI platform enabling businesses to deploy autonomous agents for enhanced efficiency and customer satisfaction.
BlackLine honoured with 2024 awards from TrustRadius & G2
Last month
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cx
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dei
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martech
BlackLine has garnered the 2024 TrustRadius 'Tech Cares' and 'Buyer's Choice' awards, along with G2's Best Accounting & Finance Software title, marking five years of recognition.
Anchora achieves Adobe Journey Optimiser specialisation
Last month
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uc
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cx
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martech
Anchora has secured its position as the first agency in the Asia-Pacific to achieve Adobe Journey Optimiser Specialisation, enhancing client marketing success.
LogicMonitor highlights real-world success with AI-driven IT operations
Last month
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network infrastructure
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aiops
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ai
LogicMonitor's recent webinar showcased how AI is transforming IT operations, highlighting real-world successes and insights from industry leaders.
Seismic launches new enablement tools in Fall 2024 release
Last month
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data analytics
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cx
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martech
Seismic has launched its Fall 2024 product line, featuring Seismic Programs, a new suite of tools designed to enhance enablement planning and measurement.
ServiceNow & Rimini Street partner for ERP modernisation
Last month
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digital transformation
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hcm
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rpa
ServiceNow and Rimini Street have teamed up to modernise ERP systems with an AI solution, promising cost-effective upgrades and enhanced innovation.
Teradata enhances AI with new BYO-LLM feature & NVIDIA tech
Last month
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data analytics
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genai
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data privacy
Teradata unveils enhanced capabilities for VantageCloud Lake, enabling organisations to deploy generative AI via open LLMs, boosting efficiency and ROI.
Bain, Kantar, and Qualtrics launch global standards for CX
Last month
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cx
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martech
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partner programmes
Bain, Kantar, and Qualtrics unveil updated Global Standards for Customer Experience following extensive consultation, aiming to enhance CX across industries.
Aussie firms lead AI shift with strong digital literacy push
Last month
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ai
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management
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digital literacy
Australian companies outpace US, UK, and Europe in AI readiness, with 90% prioritising AI literacy and GTM leaders gearing up for a 20% tech investment increase by 2025.
CloudBolt unveils AI-driven platform for cloud optimisation
Last month
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private cloud
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paas
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public cloud
CloudBolt's new platform leverages AI and ML to tackle soaring cloud costs and complexity, marking a significant leap in 3rd-generation FinOps solutions.
ANZ leaders invest USD$15 million in generative AI for 2024
Last month
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genai
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ai
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software development
Australia and New Zealand are outpacing the world in generative AI investment, committing USD$15 million in 2024, surpassing the global average.
Why affiliate programmes aren’t just for big businesses
Mon, 30th Sep 2024
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martech
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partner programmes
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marketing strategy
Even small enterprises can now leverage affiliate programmes, thanks to evolving tech and referral software, making this cost-effective strategy accessible to all.
LearnUpon achieves HubSpot App Partner certified integration
Fri, 27th Sep 2024
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edutech
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crm
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it training
LearnUpon achieves certified integration as a HubSpot App Partner, becoming one of the first LMS platforms to join the prestigious program, enhancing customer training automation.
Standard Foods halves SAP costs, reinvests in AI growth
Fri, 27th Sep 2024
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data analytics
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low-code
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ai
Standard Foods cuts annual support costs in half by switching from SAP ECC to Rimini Support, reallocating savings to bolster AI and machine learning for predictive analytics.
Tessell, Microsoft, NetApp introduce new cloud database solution
Wed, 25th Sep 2024
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storage
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data protection
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dr
Tessell teams up with Microsoft Azure and NetApp to launch the first ubiquitous Copilot for Cloud Databases, promising enhanced performance and cost savings for enterprises.
Thoughtworks & CYN unveil AI solution backed by Scottish Govt
Tue, 24th Sep 2024
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data analytics
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digital transformation
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it automation
Thoughtworks and CYN launch an AI-powered solution, backed by the Scottish Government, to streamline enterprise operations and improve public service accessibility.