RingCentral stories

Freshworks has appointed Srinivasan Raghavan as Chief Product Officer to spearhead its product strategy, enhancing growth in AI and customer experience.

RingCentral has partnered with Verint to integrate advanced workforce management and customer experience solutions, enhancing the RingCX platform for its users.

RingCentral has been named a Leader in the 2024 Gartner Magic Quadrant for UCaaS for the tenth consecutive year, showcasing exceptional innovation and reliability.

RingCentral has acquired a PAN-India licence for its UCaaS and CCaaS offerings, enhancing opportunities for Australian firms in the Indian market.

Meals on Wheels SA upgrades to RingCentral UCaaS, saving 30% in telecom costs while integrating paper-based fax services to accommodate tech-shy volunteers.

Melanoma Institute Australia signs five-year deal with RingCentral to deploy RingEX UCaaS platform across 12 clinics, enhancing communication and patient care.

Proofpoint launches its new Digital Communications Governance solution, promising AI-driven insights and robust compliance for organisations across major digital channels.

New research reveals the global unified communications market will soar from USD $48.1B in 2021 to USD $187.6B by 2031, driven by digital transformation and remote work trends.

RingCentral's AI-driven contact centre RingCX sees Australian launch, promising tailored solutions across all business sizes, with a focus on enhanced customer service via omnichannel and integrated capabilities.

Parkerville Children and Youth Care transitions to RingCentral's unified communications-as-a-service platform, marking a significant phase in their digital transformation aimed at replacing all IT infrastructure hardware by 2024.

RingCentral introduces RingEX, an innovative business phone system utilising their proprietary RingSense AI tech, aiming to enhance workplace productivity and streamline communications.

Optus partners with AI solution provider RingCentral to launch a cloud-based collaboration platform for Australian businesses, a first-of-its-kind move aiming to foster productivity and flexibility.

Virtus Health plans a 5-year global implementation of the integrated RingCentral communication platform across its 62 sites, aiming to enhance patient experience and reduce business communication costs.

RingCentral's AI enhancements and EHR integrations bolster UK healthcare, driving up staff productivity and patient satisfaction, whilst streamlining patient engagement and workflows.

Research by AI specialist RingCentral finds 18% of Brits would rather have a household pest problem than engage with corporate customer service, with poor experiences deterring 65% from repeat business.

AI-first global enterprise RingCentral tops Gartner's Magic Quadrant for Unified Communications for 9th consecutive year.

Out-of-hours notifications are causing 'alert anxiety' in UK workers, with the problem especially acute among younger generations.

UCaaS provider Access4 has crowned Virtual IT Group as its Diamond++ Partner in Australia, following VITG's strategic acquisitions.

RingCentral's top execs forecast AI, cybersecurity, corporate governance, privacy, and hybrid working to shape Australia's business scene in 2024.

RingCentral debuts its all-in-one event solution, RingCentral Events, in Australia and New Zealand, catering to virtual, onsite, and hybrid events.