Quality Management stories

UBH Group is the first firm in the Southern Hemisphere to achieve ISO 19443 certification, bolstering Australia’s nuclear supply chain readiness.

Prism Johnson has launched the Ramco ERP Suite for its Cement Division, enhancing operational efficiency in its digital transformation efforts.

The latest World Quality Report reveals 68% of organisations are now utilising Generative AI in Quality Engineering, signalling a significant industry shift.

Mitel has launched its AI-driven Mitel Interaction Recording Insights AI, aimed at automating communication analysis and enhancing business insights globally.

Wavelink partners with Acredia to expand aged care solutions, offering innovative software that enhances resident care with seamless and efficient operations.

Gallagher Security's vertically integrated model ensures swift global distribution and unparalleled quality control, exemplified by their pandemic adaptability.

NSSLGlobal marks its 55th anniversary, celebrating over five decades of satellite communication innovation, serving notable clients like the UK Ministry of Defence and Mitsui O.S.K. Lines.

SmartBear wins Best AI Quality Management Solution at the 2024 AI Breakthrough Awards, marking a significant milestone in global AI innovation and quality improvement.

Apricorn has attained ISO 9001:2015 certification from IAPMO SCB, reinforcing its commitment to quality management and operational excellence in hardware-encrypted USB data storage.

The Chief Product Officer at ISMS.online has led the SaaS platform's global expansion since 2021, driving innovation in information security and compliance.

Paessler celebrates achieving ISO 9001 certification, underscoring its dedication to quality standards and customer satisfaction in IT monitoring solutions.

Australian healthcare provider Calvary partners with Irish firm MEG to enhance regulatory compliance and quality care through a digital auditing tool, marking an innovative step towards standardisation.

Causal AI's ability to diagnose root causes of problems relies heavily on data quality, a factor centred on five pillars: accuracy, completeness, consistency, timeliness and relevancy.

Amid biosecurity threats, AWEX leverages RFID tags to improve wool traceability and bolster industry integrity, initiating a digital transition set to optimise global efficiencies.

FranConnect enhances its position as a market leader by acquiring RizePoint, an international QMS provider, marking its third take-over in four years in its ongoing expansion strategy.

In a partnership with Webex by Cisco, AI firm Consilium Software announces dedicated software to boost Webex Contact Center, foretelling a suite of apps set to redefine customer experience in AI orchestration.

Zendesk has enriched their workforce engagement platform with the acquisition of AI-powered Klaus, to deliver superior, intelligent customer experiences.

Access4, a leading UCaaS provider, achieves four key ISO certifications underpinning its commitment to innovation, sustainability, data security and quality management in all operations.

Singapore's government body IMDA pre-approves Wolters Kluwer TAA Asia Pacific's digital solutions CCH iFirm and CCH ProSystem fx Engagement under SMEs Go Digital initiative, aiming to gear up small-to-medium accounting firms for the digital economy.

Zendesk enhances its customer experience (CX) solutions by acquiring AI firm Klaus, aiming to optimise agent performance and increase customer interaction quality.