Orchestration stories - Page 7

Genesys launches Cloud AI Studio with AI Guides, enabling firms to build scalable, ethical virtual agents for complex customer interactions without coding.

UiPath and Deloitte have revolutionised ERP by integrating agentic automation in a SAP S/4HANA upgrade, boosting efficiency and automating 85% of finance workflows.

HPE launches GreenLake Intelligence, an AI-driven platform enhancing hybrid IT operations with real-time optimisation and automation from Q3 2025.

Sumsub and Data Zoo have partnered to deliver enhanced global fraud prevention and compliance solutions for financial institutions across 170+ jurisdictions.

Rapid7 has introduced agentic AI workflows to its MDR platform, boosting SOC speed and accuracy by automating investigations and enhancing threat response.

Westcon-Comstor marks 40 years with USD $5.24bn sales, launching Future Ready to boost partners amid evolving AI, cybersecurity and cloud trends.

NTT DATA launches a new EPAS service to enhance adoption of Salesforce's Agentforce, enabling enterprises to deploy autonomous AI agents alongside human teams.

Make launches Make Grid, a real-time visual map providing firms with complete oversight of their automation and AI workflows to manage complexity and scale.

Poor data intake and communication methods cause significant customer disengagement in Australia and New Zealand, says Smart Communications' 2025 research.

HPE and NVIDIA launch AI factory solutions with next-gen Blackwell GPUs, simplifying AI adoption for enterprises worldwide with scalable, secure infrastructure.

SAS Viya has been named an Emerging Leader by Gartner for its generative AI platform, praised for lifecycle management and responsible innovation features.

Rapid7 has launched agentic AI workflows within its MDR services to speed up SOC investigations, enhancing analyst efficiency and threat response accuracy.

Ecommpay won Payments Innovation and Fraud Prevention of the Year at the Retail Systems Awards 2025 for pioneering eCommerce payout and fraud detection solutions.

The Mariinsky Theatre unveiled Mandragora, the world's first opera created with artificial intelligence, blending tradition with cutting-edge technology.

Agentic AI ransomware, using cooperating AI modules for faster, smarter attacks, is expected to emerge by 2026, posing new cybersecurity threats.

Australian firms report a sharp rise in AI-powered cyber attacks, with over half facing more complex threats amid cybersecurity skill shortages and limited budgets.

Recent mergers in MarTech signal the end of standalone CDPs, as companies focus on unified customer data platforms for seamless experiences.

UiPath's Feiran Hao reveals why businesses let AI recommend but reserve final decisions for humans, as agentic AI tools still evolve in automation.

A massive data breach exposing 16 billion credentials from major firms and government services signals severe global digital security flaws.

GenAI, automation and Machine Learning (ML) are driving generational change - reshaping the future of business and society as we know it.