Novopay stories

Labour Party criticizes Government over Novopay, as Ministry of Education considers debt collectors for overpayments. Problems with company still not resolved.

The government is congratulating school administrators and Novopay staff for better improvement in the education sector's payroll.

Despite Gov't lauding Novopay's progress, educators face unpaid issues, sparking concern amidst improved error rates.

Minister Joyce announces funding arrangements for Novopay, bringing total settlement to between $29m and $32m.

The UK government to manage school payroll system from 17 Oct, following a deal with Talent2 to enhance stability and reduce costs.

Nearly 2000 schools in New Zealand have ongoing issues with the Novopay system, with over $9.3m still owed, Labour reveals.

Novopay sees a lift in performance, hitting the targeted error rate ahead of scheduled improvements and showing progress across key areas.

Govt reveals decline in school payroll errors, with complaints dropping to 0.19% in latest report, signalling improvement in Novopay's performance.

Gov commits extra £6m to bolster Novopay's end-of-year tech support and training, aiming for a smoother school payroll process.

Novopay marks its 1st year amid improvement but faces ongoing challenges and a pivotal system upgrade to address tax issues.

Positive progress has been made in resolving outstanding issues with Novopay under the Remediation Plan – but the system is not out of the woods yet.

As Novopay falters, Govt turns to Datacom to ensure teachers' pay, revealing deep flaws in the payroll system overhaul.