National Retail Federation stories
How to reduce order cancellation rates
Thu, 20th Feb 2025
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cx
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martech
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partner programmes
Order cancellations can cost businesses millions; understanding why they happen is crucial. Discover key strategies to reduce these rates and improve customer satisfaction.
SUSE unveils edge solutions to boost retail operations
Tue, 21st Jan 2025
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data analytics
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cx
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edge computing
SUSE has launched the SUSE Edge Suite and SUSE Edge 3.2, aiming to enhance retail operations through innovative edge computing solutions.
AI in Commerce: Why retailers need to beware
Tue, 11th Jun 2024
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it training
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cx
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martech
Retailers must tread cautiously with AI technology, where data quality and ethical use are critical for truly beneficial outcomes.
Retail theft at self-checkouts doubles, AI poses possible solution
Thu, 18th Jan 2024
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physical security
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shopping
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security vulnerabilities
Surging retail theft via self-checkouts sees cart-based losses doubling in a year, costing the average store over $102k annually, reveals an Everseen report.
Avanade unveils retail AI innovations, details readiness barriers at NRF 2024
Thu, 18th Jan 2024
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ai
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agentic ai
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copilots
Avanade unveils new AI retail solutions at NRF 2024, alongside findings that despite 90% of retailers ready for AI-driven experiences, hurdles remain due to a lack of AI guidelines and employee training.
Workday helping retail brands drive transformation
Thu, 20th Jan 2022
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digital transformation
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hcm
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payroll systems
Workday has seen 50% of the top 100 US retailers select its solutions, driving its financial revenue up 20% to $1.33bn.
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