Millennials stories

Exclusive: Workforce skills gap hits critical point in ANZ
Last week
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dei
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iam
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government
Australia and New Zealand face a critical skills shortage as demand for managerial and professional roles surges, experts warn. Upskilling is urgent.

Agentic AI helps firms boost CX satisfaction & cut costs per case
Last week
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cx
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martech
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cdp
Forethought's 2025 report reveals agentic AI boosts CX outcomes, resolving 57% more tickets and cutting costs by over 20%, outperforming traditional AI solutions.

Irrelevant data wastes hours daily as workplace AI falls short
Last week
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digital transformation
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hcm
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genai
A report reveals 42% of workplace information accessed is irrelevant, causing staff frustration and a daily three-hour loss in productivity.

Gen Z Australians turning away from credit cards for BNPL
Last month
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bnpl
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afterpay
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financial literacy
A new report reveals 56% of Gen Z Australians dislike credit cards, favouring debit cards and BNPL services amid rising financial stress and complexity.

Australian investors seize US volatility as trading soars
Last month
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cartech
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digital entertainment
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personal computing devices
Australian investors are capitalising on recent US market volatility, boosting trading volumes via Tiger Brokers amid sharp S&P 500 dips and tariff-driven swings.

UK lags in workplace AI adoption, survey reveals disparity
Last month
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genai
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ai
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misinformation
A recent survey reveals that while 70% of UK respondents have embraced AI in daily life, only 44% utilise it in the workplace, lagging behind global averages.

Banked acquires VibePay to drive global Pay by Bank use
Last month
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fintech
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blockchain
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payment technologies
Banked has acquired UK app VibePay to boost Pay by Bank with new incentives, expanding presence in UK, US, Australia, and accelerating global adoption.

AI & personalisation drive new luxury demand in Aussie dining
Last month
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data analytics
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cx
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martech
Research shows 65% of Australian restaurants use AI to enhance personalisation, boost efficiency, and meet rising consumer expectations in hospitality.

AI technology seen as solution to boost UK productivity
Last month
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productivity
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millennials
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celonis
A new survey from Celonis reveals that 81% of UK businesses struggle with low employee morale, largely due to stress and burnout affecting productivity.

Majority of Australians integrate AI into daily tasks
Last month
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genai
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ai
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millennials
A recent study by Robert Half reveals that 90% of Australian workers are integrating generative AI into their tasks, with 79% of employers actively promoting its use.

AI survey reveals job fears amid workplace enthusiasm
Last month
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data privacy
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ai
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world economic forum
A new survey by Kickresume reveals a complex perspective among UK workers on AI in the workplace, with 21% facing job loss concerns despite 57% embracing AI tools.

Generation Z challenges brands with digital preferences
Last month
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cx
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martech
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social media
A recent TP Business Insights report reveals Generation Z is the toughest customer demographic to support, influenced by their unique online communication styles.

AI hallucinations challenge customer experience strategy
Last month
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cx
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martech
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genai
Coveo's latest CX Relevance Report reveals that 49% of customers experience AI hallucinations, prompting scepticism and a demand for better digital experiences.

TP report shows Gen Z prefer interactive communication
Last month
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cx
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martech
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digital engagement
A new report from TP reveals that Generation Z favours interactive communication, posing challenges for businesses catering to this tech-savvy cohort.

London's night economy thrives as retail sector declines
Last month
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workforce management
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deputy
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millennials
London's night economy flourishes as retail jobs remain 5% down since the pandemic, with hospitality seeing a 2% annual increase in employment.

Philippines sees 40% surge in BNPL users by end of 2024
Mon, 31st Mar 2025
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martech
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commerce systems
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bnpl
The Buy Now, Pay Later market in the Philippines surged to 28.4 million users by 2024, marking a 40% increase and securing second place in Southeast Asia.

Consumers willing to pay more for sustainable products
Wed, 26th Mar 2025
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cleantech
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sustainability
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millennials
A new survey reveals consumers in Australia and New Zealand are keen to pay more for sustainable household products, despite doubts over corporate claims.

Young Aussies owed AUD $1.5 billion monthly in expenses
Thu, 20th Mar 2025
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fintech
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payment technologies
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millennials
Aussies aged 18-35 face AUD $1.5 billion in unpaid shared expenses, prompting the launch of KttiPay to simplify group payments and foster financial harmony.

Millennials lead UK workplaces in AI tool adoption, study finds
Thu, 20th Mar 2025
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freshworks
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millennials
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gen z
A new report reveals UK Millennials are more adept at using AI tools at work than Gen Z, with 74% comfortable compared to 66% of their younger peers.

AI expected to revolutionise Singapore financial services
Wed, 19th Mar 2025
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cx
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martech
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personalisation
A new Salesforce report reveals 60% of Singaporean consumers expect greater AI integration in financial services, with millennials leading the optimism.