TechDay Australia - Australia's technology news network

Millennials stories

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UK consumers value store loyalty over brands, research shows
Today
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customer service
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branding
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online shopping
UK shoppers show stronger loyalty to stores than brands, with customer service and rewards driving loyalty, especially among those over 55 years.
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Australian investors drive record US options trading surge
Today
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stock market
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investment
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millennials
Australian investors surge into US options trading with a 62.7% rise despite market volatility, trading USD $116.5 million in contracts in H1 2025.
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Emotional spending boosts local luxury as Brits shun big brands
Yesterday
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instagram
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millennials
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gen z
Shoppers increasingly favour local luxury, with £41 billion spent annually on emotion-driven impulse buys, signalling a shift from big brands to local products.
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AI use in Australian shopping soars, with one in three onboard
Last week
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cx
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martech
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ai
One in three Australians now use AI for shopping tasks like choosing outfits and planning meals, with adoption up 45% in the past year, study finds.
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More than half of UK consumers abandon brands over bad apps
Last week
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cx
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martech
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software
Research by Amplitude shows 58% of UK consumers abandon brands after app glitches, prioritising seamless functionality over sleek design to keep loyalty.
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AI shopping adoption in Canada grows 44% in one year
Last week
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fintech
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ai
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shopping
Adyen's report reveals 36% of Canadian consumers use AI for shopping, a 44% rise, with over half open to future AI-assisted purchases.
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Australians urged to prepare as BNPL credit reporting changes
This month
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bnpl
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asx
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financial literacy
Australia's new BNPL rules from June 2025 bring protections but leave credit reporting and borrowing impact unclear for millions of users.
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Technology helps bridge generational gaps in workplace learning
This month
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it training
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millennials
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generation z
Most L&D professionals find engaging Baby Boomers hardest in multi-generational workforces, with tech seen as key to personalised learning solutions, LearnUpon finds.
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Gen Z & millennials seek balance, security & AI skills at work
This month
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edutech
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genai
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ai
Deloitte survey reveals NZ Gen Z and millennials prioritise financial security, well-being, and purpose, with rising workplace stress and growing GenAI use.
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Career growth, flexibility & upskilling top 2025 work trends
This month
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it training
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dei
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hcm
people2people report reveals a slowing job market, rising competition, and shifting employee priorities focused on career growth and flexibility across generations.
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Exclusive: Workforce skills gap hits critical point in ANZ
Last month
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dei
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iam
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government
Australia and New Zealand face a critical skills shortage as demand for managerial and professional roles surges, experts warn. Upskilling is urgent.
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Agentic AI helps firms boost CX satisfaction & cut costs per case
Last month
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cx
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martech
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cdp
Forethought's 2025 report reveals agentic AI boosts CX outcomes, resolving 57% more tickets and cutting costs by over 20%, outperforming traditional AI solutions.
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Irrelevant data wastes hours daily as workplace AI falls short
Last month
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digital transformation
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hcm
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genai
A report reveals 42% of workplace information accessed is irrelevant, causing staff frustration and a daily three-hour loss in productivity.
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Gen Z Australians turning away from credit cards for BNPL
Last month
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bnpl
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afterpay
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financial literacy
A new report reveals 56% of Gen Z Australians dislike credit cards, favouring debit cards and BNPL services amid rising financial stress and complexity.
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Australian investors seize US volatility as trading soars
Last month
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cartech
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digital entertainment
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personal computing devices
Australian investors are capitalising on recent US market volatility, boosting trading volumes via Tiger Brokers amid sharp S&P 500 dips and tariff-driven swings.
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UK lags in workplace AI adoption, survey reveals disparity
Last month
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genai
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ai
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misinformation
A recent survey reveals that while 70% of UK respondents have embraced AI in daily life, only 44% utilise it in the workplace, lagging behind global averages.
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Banked acquires VibePay to drive global Pay by Bank use
Last month
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fintech
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blockchain
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payment technologies
Banked has acquired UK app VibePay to boost Pay by Bank with new incentives, expanding presence in UK, US, Australia, and accelerating global adoption.
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AI & personalisation drive new luxury demand in Aussie dining
Last month
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data analytics
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cx
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martech
Research shows 65% of Australian restaurants use AI to enhance personalisation, boost efficiency, and meet rising consumer expectations in hospitality.
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AI technology seen as solution to boost UK productivity
Last month
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productivity
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millennials
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celonis
A new survey from Celonis reveals that 81% of UK businesses struggle with low employee morale, largely due to stress and burnout affecting productivity.
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Majority of Australians integrate AI into daily tasks
Last month
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genai
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ai
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millennials
A recent study by Robert Half reveals that 90% of Australian workers are integrating generative AI into their tasks, with 79% of employers actively promoting its use.