LINE stories
8x8 sees AI customer interactions surge across voice, chat
Thu, 5th Feb 2026
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uc
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data protection
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digital transformation
8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.
8x8 reports surge in AI-powered CX adoption & unveils new tools
Thu, 7th Aug 2025
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uc
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devops
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digital transformation
8x8 reports a 150% rise in AI-powered customer interactions and unveils new tools enhancing CX with AI-driven insights and secure payment options.
Braze unveils AI enhancements for personalised marketing experiences
Thu, 26th Sep 2024
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martech
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personalisation
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cdp
Braze launched AI-driven tools, including Project Catalyst and enhanced BrazeAI assistants, to revolutionise personalised marketing through advanced data usage.
Salesforce enhances Service Cloud for unified customer care
Fri, 24th May 2024
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martech
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personalisation
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cdp
Salesforce enhances Service Cloud with new features to unify data across digital channels, providing a seamless, personalised customer experience through their Einstein 1 Platform.
Chaos enhances Enscape for Mac to boost 3D visuals in architecture
Mon, 16th Oct 2023
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manufacturing
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construction
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engineering
Chaos bolsters Enscape for Mac, enhancing real-time 3D visualisation tools for architects with links to Archicad and Vectorworks software.
Japan's LINE launches public bug bounty program with HackerOne
Mon, 18th Nov 2019
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bug bounty
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hackerone
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line
One of the biggest messenger apps in the world invites hackers to proactively report security vulnerabilities to enhance cybersecurity.