KANA Software stories
Oracle appoints Brian Donn as head of CX Cloud Applications Business
Thu, 14th Jul 2016
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martech
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oracle
Brian Donn will head Oracle's CX Cloud Applications Business across the Asia Pacific region to drive revenue growth and CX market share.
Web self-service preference rises among ANZ channel
Fri, 7th Feb 2014
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uc
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ict
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email
Businesses in Australia and New Zealand are using a total of 19 channels to support customer service; the top three of which are...