Organisations facing IT management changes can consolidate their service desk for streamlined support, higher service levels, and reduced costs.
Data center and cloud computing have implications for business continuity, says Plan-b. Security and redundancy are key.
As those in IT will know, there are a number of frameworks, processes and groups set up to pursue the somewhat elusive 'best practice'.
Disruptive technologies are driving innovation and opportunity in ICT, say analysts at the annual IDC Directions conference.
Scenic Circle hotels have partnered with Gen-i and CA to improve their security against malware and spyware attacks.
